Reviews for Starbucks in Cleveland, OH
Sunday August 13, 2022. I will give -5 if I could. Starbucks at airport by Gate A1 is the worst Starbucks EVER. The cashier had... a terrible attitude saying he couldn?t hear people with masks on. Then he was rude to every customer in the line. He took ourorder and walked inside and coworker had to ask him to come out. Then he had same bad attitude with everyone else. They didn'thave ingredients for one of the drinks and then took forever to make our two coffees. Not a nice way to start your day. Thecashier shouldn?t be there, he is the first contact to your customers and has a worst attitude ever. Read more
I traveled there two weeks ago, I needed a pick me up after a long flight C22. The line was so long and the other employees were... rude to me during ordering, until the man with the glasses took over. The man making my drink talked me into trying oatmilk forthe first time and i love it now. It was so delicious. I gave 4 star only because he very happy to make my drink. I was sograteful. Read more
Went once and never again. I didn?t even buy anything because I was so turned off by how rude the majority of the staff was. As... soon as I saw the cashier give a customer a nasty attitude for something small, I was like ?nope? and walked out. However, I wasvery pleased with Eric, he was the only one who actually greeted me and seemed like a decent human being with a personality. Heshould be employee of the month because he?s one of the few who understands customer service! Read more
Hm me and my wife ordered hot latter with whip and caramel on top it?s was just a hot water and they don?t serving any hot food... or deserts as I heard she said we are busy can?t handle it we?ll close it don?t serve): Read more
The cashier was very rude, I said thank you to them a few times during the transaction, but never got a response back! Also... said they were not making Frappuccinos today. That's not the first time that happened? They are just lazy and don't want to makethem. Why be rude and lazy??? At least the guy that handed me my drink , told me to have a nice day when I thanked him. Read more
Waited almost 30 minutes in line just to be told that no cash was excepted. They had no signs or any indication that they didn?t... except cash. Cashier was super rude about the whole thing and I was able to get a better and cheaper drink at a different store Read more
Most of my cappuccino was foam, and they just warmed my bagle instead of actually toasting it. Not worth it.
A person serving in very bad mood, complaining with the customers, delivering wrong drink to wrong people, yelling to other... staff. Quite rude. Saying they are under staffed but 3 people can serve 6 people reasonably, or at least pokitely. Sad. Read more