Reviews for Rally's in Cleveland, OH
Hate when the shake machine down and hate the automated ordering system. Food is great, but needs to either get a better headset... so they can do orders accurately. Read more
Service was great.. Worker's are extremely nice.. But my fries ???? ???? was soggy..so soggy that the fry box was greasy ..very... soggy and nasty... Sad ... because it truly has wonderful workers the kind of place you would return to..because of how nice theworkers are...but French fries are disgusting.... Read more
The service was great for it to be 1am however the food not so much. I got a fish meal and an order of funnel cake fries. My... fries were half full which was easily handled with no problems and They were Great, but my funnel cake fries were undercooked sothey were mushy n yuk and my sandwich was not edible! The fish was not hot in any way and then adding the cold sour tastinglettuce and cold tarter sauce was a catastrophe??????????????? I was heading to work so wasn?t able to return for it to befixed. Better luck next time I guess Read more
Customer service was horrible. We had to feed 6 people so obviously our order was going to be a bit large. Mid order the... employer goes ?god damn? we drive up to the window and ask what that?s about. He goes it?s a lot of food in a snarky attitude.Goes on and pretty much fat shames us. Completely rude and uncalled for. Read more
Rude employee at the drive thru rushing you through your order. Orders never right! French fries weren't even cooked... thoroughly...wiggly like worms! And she rolled her eyes at me for asking for a straw for my drink! Don't waste your time ormoney at this Rallys! ???? Read more
My boyfriend and I aren?t from the area & we were in town, we previously went to taco bell up the road and our food tastes like... cleaning supplies! So we went down to this rally which was only taking online & door dash, so we pulled off and did an order!Everyone going through was being so rude, we wait about 10 minutes total & one employee was going from car to car being so nice,the manager of the store doubled our order due to us being so nice, to his employee & and himself! I have never seen anestablishment managed like this. This was by far the best fast food service we have received in a long time, even consider theshort staffing it was incredible our food was completely fresh and hot as well!! Sadly didn?t get either of these guys names but huge thanks to them!! Read more
This rallys is the fastest cleanest one around. Staff are kind and helpful especially Jo, she makes sure my order is correct and... on time! Thank you Rallys for a good experience!! Read more
So the reason I gave 5 start those guys and I mean the only two in the place was getting cars out fast and the food was great... hot and they had a great attitude to just be them they need a raise but good food great people still hope they work their causeI will go back Read more