Reviews for Potbelly in Cleveland, OH

Staff was not happy that I came right when they opened at 5am in terminal C. What else am I suppose to do?

Great staff! Great food!! If I'm ever back in Cleveland, Potbelly is the first place I'm stopping????????Love this place!!!

First time trying. It was actually bomb. Chicken pot pie and baked potato soup were so good. The steak sandwich was fire.. I?d... eat it all the time if it was closer. Read more

Thomas was so friendly and helpful! The best person to meet during your day of travel in Cleveland.

I do not deny it was a tasty sandwich. I got the ?avo turkey?. Sliced turkey was generous and avocado was fresh. I could not... find any cucumbers or Swiss cheese on the sandwich, and these are included on the menu description. That was disappointing.Loved the hot peppers. Read more

I didn?t order food here. My 18 month old was running around the airport and then bumped her head on a hard surface. She had a... bump the size of a golf ball on her forehead. I explained my situation to the staff and then they gave me some ice to helptreat her. Thanks for understanding! Read more

I eat here often for lunch. The manager and team members are good people. Always patient and willing to answer questions. Food... is always fresh. Great spot for a soup and sandwich for n your next spot into CLE! Read more

VERY disappointed with this place. They are setting themselves up for failure by only having ONE person working here. The one... worker will take four or five orders, then make the sandwiches. So if you were the first person to have your sandwich made, bythe time you are able to pay for it, it?s cold. Then heaven forbid, a TSA agent comes to buy a cookie. They don?t go through thewhole line, they just go right up to the register to buy their item. Instead of being polite and letting you check out first-since your sandwich that was supposed to be hot is now getting cold, the one worker lets them pay while you continue towait. PLEASE have more than one person on staff at all times Read more