Reviews for Mr. Hero in Cleveland, OH
The Roman burger I ordered was cooked just right it was fresh and delicious and the order came out quickly. Also they have a... drive up window ???? Read more
Love these stores when I can find one! Main complaint is that we , Need more of them! But so far. I loved the food ! Was good... and it's priced fair. Excellent amount on the quantity of meat and toppings and the quality of the sandwich is spot on! I reallyenjoyed it and will be stopping back soon! Keep up the good work! Read more
Had to pull in the parking lot and wait at 1030pm but the food was good
My cheese steak was bland the meat was not fully cooked barely any mushrooms and onions
Romanburger and cheese steak are great. Don't order a small cheese steak if you don't absolutely love onions and mushrooms. Take... them off or get a larger size. Read more
I ordered a Roman burger BTE. I should have checked my sandwich before I left. I got a regular Roman burger instead. Tried... calling and it just rang. Eventually I got a voice message that doesn't allow you to reach anyone or even leave a message.Totally bummed about my sandwich. Read more
some days its good & some days its not good. late at night, they are slow because they are short staffed & everything is... basically made to order, but if you have a doordash order you can park & go to the window and tell them. Read more
Drive thru a little small but manageable. Customer service was really good. My sandwich was excellent (chicken Philly no... mushrooms), my fries were so-so. A few overcooked ones that were too hard to eat. The cheese sauce could use an update becauseit doesn't add anything to the fries. The fries have no taste and the cheese has no flavor. Maybe start using nacho cheese sauceinstead of simply cheese sauce. The cheese needs some umph to it, in my opinion. All things need an update at some point and I've been eating Mr. Hero over 30 years now and I've always ordered the cheese sauce with the fries but it's time to let it gounless it changes, sadly. Read more