Reviews for Mr. Hero in Cleveland, OH
Love the romanburger. Prepared just as I ordered it. Owners are very friendly.
The owner of this store if very friendly and they make a fantastic Roman Burger! I never have to wait long for my food!
Usually this place is great, but the loaded tater tots are too loaded with cheese. I ordered thru door dash and put in the... special directions to go light on the cheese and they still came drenched in it. Second time I've wasted my money on these.Please be more aware of the special instructions on the door dash orders since we aren't there to communicate these kinds ofthings in person. I'm still giving 5 stars because otherwise never had anything but great experience. Do wish u would bring backthe onion petals. Read more
This location is always so clean and the staff is always friendly. They do a great job! Great quality food! Always tastes good... and I?ve never had to wait long for my order. Read more
Food was disgusting , me and my boyfriend had it for dinner and ended up throwing it away. The cheese sauce was watery and the... meat tasted and smelled old. Now my boyfriend is sick from it. And the bread was burnt on my sandwich. This is ridiculous. Read more
This place is the best! Food taste great and fresh. Owner and staff are incredible. Definitely the best Mr. Hero all... around. Will continue to be a customer at this one as I always have been. Read more
Was the only customer and my order was super easy. 4 10inch Roman burgers. That's it. Got home and got 4 7 inch hot buttered... cheese steaks and checked the recipe and was charged for the 10 inch sandwiches which cost an additional $8. If you go there Iwould suggest checking your bag before you leave. Read more
Manager was rude and refused to start my order until the pickup time. Would not make it slightly early and told me there is... nothing she would do to help. Will not return to this location. I recommend going to the location in the mall. The store did nothave a single order to make and they were just in the back talking. They even thought it would be funny to bad talk me as acustomer loudly from the back. Unprofessional and rude. Read more