Reviews for Menchie's Frozen Yogurt in Cleveland, OH

Love!!!!!!!!!!

YUP YUP YUUUUUUPPPP!!!

I Love Going To Every Last One Of Them ????

Unfortunate that there is no option for zero stars. I understand most people give zero stars for their person being offended,... but this truly deserves the worst review. This location does not have staff members, instead a small sign that is hidden behindsome garbage on the register indicates to ask for an employee at Subway next door to ring the customer out. Considering Subway'sline is most always packed due to under-staffing and large rushes, this is not a feasible option. They were not stocked withcups for your self serve ice-cream/dessert. Granted I took the last one from the sleeve, but the next person will not be able topurchase their product. Again, a complete lack of operation management and caring. Assuming you are able to find a cup for theonly product available, there was no ice-cream in any machine. Instead a sputter of discolored juice dripped into my lonesurvivor cup. The worst part about this is that I am a native Clevelander, and I know the airport is the first thingtourists/visitors see when arriving into Cleveland. Having shops/kiosks like this are just embarrassing and add to thepreconceived notion of what people believe the city is. I am just stunned as to why a business would even exist when a freezerfull of popsicles would be far more profitable. Please save yourself some time and a walk to Terminal B and avoid this location.Hopefully a monthly operating profit in the negative will shut this location down with hopes of a spot where customers can havea mediocre experience can go. Read more