Reviews for Einstein Bros. Bagels in Cleveland, OH
Been in the hospital for two weeks and the breakfast sandwiches and bagels have been amazing every time we get them. Honestly is... my new favorite bagel place. Thanks for making the mornings more enjoyable with a good breakfast sandwich. Read more
This place is located in the hospital cafeteria. My rating system is 1 star=terrible, 2 stars=poor, 3 stars=okay, 4 stars=good,... 5 stars=great! I base this review on one experience only, so please take it into consideration accordingly. We bought 2breakfast sandwiches consisting of a plain sesame seed topped bagel, with egg, Swiss cheese, and a generous portion ofdeli-sliced ham as the sandwich. I rate this as 3 stars because: the food itself was very simple and plain, yet extremely tasty.Wonderful flavor of bagel with egg, ham, and Swiss cheese. Staff member taking the order rushed me through the process while Iwas trying to look at the menu. I know they were in a hurry, but it was also stressful to feel like I wasn't allowed to takeenough time to get what I would like. If you take more than five seconds to decide upon and state what you want, I recommendhanging back and trying to look through the menu ahead of time if possible to avoid being pressured and hastened by the persontaking orders. They asked for a name for the order, which I gave, but when calling out orders that were ready to be picked up onthe counter, they did not use my name. They gave me frustrated looks when I finally came forward to pick up the order aftermaking sure I wasn't taking anyone else's food who may have ordered the same thing. It's unpleasant to have people working thereroll their eyes at you and look at you in an unkind way. In short, the food was very good and the people working there werestressful to interact with. If people being stressful and rude do not bother you, and you know what you want to get ahead oftime, it may very much be worth your while to check it out. Read more
Hours change every day despite it being in a hospital as the only food option for patients and staff
I will never eat at this location again. The reason being is on Friday November 1st my child was in the PICU . I was at the... hospital all day and knew that I had to keep my strength up, so I went down stairs and ordered from this location. My orderconsisted of a locs an bagel sandwich and avocado toast. The locs and bagel was really good. but the avocado toast was horriblethe avocado they put on my bread was brownish in color and was not fresh. When I bit into it my tongue sizzled and I knew thiswas not good avocado. I chalked it up and threw away the sandwich not knowing at this time that the avocado was not fresh butwas in some kind of container. The manager divulged this information to me which I will get to. I later returned to this samelocation as I have not left the hospital and was stretching my legs, when I saw one of my favorite drinks in their cooler area.I purchased the drinks went about my day, not mentioning the avocado toast to anyone as I was looking to get anything for it andsettled myself as lesson learned. My mind really was on my child and not food not being up to par. I later made my way back downto this location to get dinner and ordered the chili. Which the manager rang me out for. I say this because of what transpirednot to long after this purchase. I got back to my child's room and set down to eat my dinner. My first bite was a shock to mypalate as I was not expecting the chili to be as extremely spicy as it was. I have known chili to be hot but this was beyondthat as it was like eating fire. I added my crackers thinking this would cool it down some but yet it was extremely hot. Idecided to continue to eat this fire pit of hell along with using my drinks I had purchased earlier and my bottle water to coolmy palate after each bite. I finally finished the chili and still need my mouth cooled down. I was talking to someone about howhot the chili was and they explained that they as well have encountered this with the chili and also m Read more
Rude staff at hospital location also asked if certain thing of sandwich said no even though it did. Food wasn?t good cold when... supposed to be warm. Will not go back. Read more
amazing manager at night, Amy always has a smile on her face and makes us feel welcome. I eat here often when my grandmother is... in the hospital and Amy and her staff are truly a blessing. Read more
OMG love this place just sucks it's not close to Lorain!!! So I only get it once in a blue moon!!! So unfair.....
It's okay for something different. The mini chocolate cookies come in a cup with 6 cookies at $3.29. Everytime we visit they... can't make any specialty coffee because something is down. Check your order before you leave, we ordered an apple pastry, butgot a raspberry one. The staff was friendly, just understaffed and very busy. Read more