Reviews for Papa Johns Pizza in Clemmons, NC
Just ordered pizza from the Clemmons location for delivery. The pizza could have been good if it had been done. We got the... original crust and it was gooey. Read more
Guy that answers the phone at the Clemmons location always says delivery will be 1.5-2 hours. Doesn?t matter what day of the... week or time you call. Really? Hmmmm. Called the WS Papa John?s just now and they were super nice, order will be ready in 20minutes?. Read more
Orders this evening. One of the most simple orders. A papadia and a water. Added a garlic since it wouldn?t let me switch out... ranch. Order came quick, no call like I requested and no garlic. Call the store to be greeted by a rude condescending managerwho stated there was no garlic on their receipt and asking if I want it. I said yes, that?s why I ordered it. You could tell shewasn?t pleased. Well now I?m even more unpleased as a second driver came back with the garlic and then opened my box of food tocheck as if I was lying!! I don?t want to eat that now after his maskless face was over it. Done! Read more
I was on perpetual hold 3 times. Guess they only want people to order online. Totally ridiculous in my opinion. Luckily,... there's other pizza places. Oh BTW, 1 1/2 hours for PICK UP I was told. Their pizza is good BUT definitely not worth 1 1/2hours for pick up. Actually, there is a Domino's closer to me and I plan to continue using them. Read more
The PJ website and app button to order the special we wanted didn't work. All the other specials worked except the pickup... special. So I started driving there and called fromy car. I got hung up on twice. Whem I got there to pay, it was more expensivethan the special I had ordered (a 1 topping large pizza). When I explained that I ordered the special and just wanted anadditional topping to make it a Hawaiian, the girl told me that it counts as a specialty pizza (Hawaiian Extreme). I said that Ididn't want the extreme but just the regular Hawaiian, and she said the only Hawaiian they have is the extreme. Whatever, I gotit anyway. I took a seat and waited for my pizza clearly in view of the worker. Finally, after 20 minute I asked if my pizzawas ready. It was, with a few others stacked on top of it. The girl never bothered to check to see if it was ready. Not goingback to this Papa John's. Read more
I tried to call in an order and someone picked the phone up and immediately placed me on hold. The person did not even speak. So... after five minutes I hung up and called back. Spoke to Josh, the assistant manager, who was extremely hesitant to give me hisname. He said, ?well Fridays are our busiest times.? I took that statement to mean it is quite okay to be rude andunprofessional on Fridays. What in the world? I then asked for the Managers name.....he was again hesitant. Finally, after somestumbling he told me Todd. Then he once again hesitating as to when Todd would be available. For them.....business is now lost!For me, I get to go somewhere else with great customer service and a little more maturity! Papa John?s may be interested inhaving there employees complete a course on professionalism and manners. Read more
If I could give them a lower review I would. Taking money without the delivery of goods is a very bad business practice. Called... the location and was told that the pizzas were made, but not yet with the delivery driver. Said that it might be another 30minutes. By that time it?ll be 2 hours....if it gets here. The woman that answered the phone indicated that they had no controlof how much time the app gave the orders, but that the 41 minutes given wasn?t accurate....they were busy. The app states ourpizzas were delivered. Money taken, goods not delivered. Ordered at 5:14pm, it?s now 6:55pm. The manager was indignant and rudewhen I called to find out when my order would be delivered. Pizza was delivered at 7:11pm. It was sitting for a while before wereceived it. We needed to heated the pizza. We will not be partaking in Papa John?s again. They were very clear on the phonethat they didn?t need our business. Read more
Took two hours for a delivery. Waited over a hour for them to even start making the pizza. The manager at this store can be rude... and unprofessional. Unfortunately this isn?t our first time dealing with this. This will be our last. Other pizza chains in thearea have way better customer service. The only reason for a two star review is because the delivery drivers are always sonice. Read more