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Reviews for Tropical Smoothie Cafe in Clearwater, FL

Kelly Hernandez 1 year ago
1

1/2 smoothies was good only reason I?m even giving a star and so I?m able to post a review. My child was drinking a Bahama mama... smoothie and was coughing a lot so my husband took it and tried it and these plastic sharp pieces came up and we are now havingto observe our child if he?s okay or not cause he possibly swallowed PLASTIC from their smoothie. The gentleman working in thefront was very angry slamming stuff, saying angry things and rushing, he was on his phone when I got to the counter didn?t evenmake eye contact with me until I said we have plastic in our smoothie he then took it and poured it out in back and confirmedthere was more plastic in the rest of the smoothie. He shrugged and said ?I?m sorry I guess but I have no clue what that was?and did issue me a refund not question asked I will give that to him. But just very unpleasant experience for sure when thesesmoothies aren?t cheap and we were just excited to treat ourselves to a couple?. I think you need more staff working cause hehad to many orders to himself and rushing puts peoples health at risk. Read more

Chris Connell 1 year ago
1

There is a foul rotten smell at this location. I asked the guy behind the counter why it smells so bad and he said it was bad... pipes. In fact he said, "The mall was built in 1975 and that's why it smells like s***". I don't believe this because nobodyelse has the same problem. I don't think they keep it clean. EDIT: My review was responded to by the owner and he gave areasonable explanation. I'll give them the benefit of the doubt and will try them again. Read more

Kaykay Love 1 year ago
5

This location has come a long way and is being ran absolutely amazing in comparison to just a few months ago! Staff is... improving. Store overall is so much cleaner. Read more

Jeanine Z 2 years ago
2

Horrible customer service! The employee appeared at 11:00 on the dot, and then set up the counter little by little during... customers' orders. She really didn't talk much or have any expression. The items the 2 of us ordered were a Kiwi Quencher and aSanta Fe Quesadilla. When I asked her if the bananas were fresh (since they weren't out where they could be seen), she saidyes, and then she gave me one with a 2-inch black bruise. The only reasons I gave this 2 stars instead of 1 is because sheactually saved us money by ringing up our 2 orders as a combo and because the food and smoothie were so delicious and healthy. Read more

Michelle Haberl 2 years ago
1

This is the worst place to order from. We order from here at work all the time and never had a problem until today 10-29-2021.... We ordered 3 smoothies 2 flatbreads and a Chipotle chicken club and only got the smoothies! They do not answer their phones andkeep disconnecting the call! So I paid $42.51 for 1 large smoothie and 2 small smoothies. This is insane!! We will never orderfrom there again!! The company I work for orders from here a lot!!!! Worst company and they have no customer service!!! Spendyour mom bet somewhere else!!! Read more

John Thigpen-Kraps 2 years ago
1

Ordered some plant based protein wraps that came without the fake meat. Tasted awful too. Seriously wished I didn't use uber... eats. Read more

Christina D 3 years ago
2

I love TS but these sweet potatoes..??? Idk maybe if they weren?t bad....

Jormary Quinones 3 years ago
5

I come here all the time and usually I have to wait out front because there's never anyone at the counter or I have to wait in a... big line because service isn't fast enough however the food and smoothies are always great! So I wait... But today there wasthis young lady directing her coworkers and taking orders but also making sure they are expedited correctly that the huge linethat I thought was gonna be a ten minute wait just to order was only a couple minutes and not even two minutes after I ordered Ialready had my smoothie it was a great experience and whoever that young lady was (I didn't catch her name it was weird name )thank you for making my day ! Read more