Reviews for Casey's in Clear Lake, IA
Pizza was perfect. Cashier was super friendly
Since when is cash not accepted to pay for a pizza delivery, absolutely ridiculous, update, no further complaints
Fix your pay at the pumps. It's ridiculous to have to walk in and prepay. Kwik Star is going to eat your lunch if you don't... get it together. Read more
Ordered a pizza and 2 orders of cheesy bread for 6:30 couldn't get anyone to give me my pizza till 6:45 they missed an order of... chessy bread gave it to someone else and told me to wait 10 more minutes for the order with cold pizza no thanks not goingthere again Read more
Ordered 2 large pizzas and a double order of cheese sticks through the app. Order was supposed to be done at 6:10pm, they were... not. Was told they would be done in 20min?.they were not. After waiting for over 30min, I watched about 5 other customers comein for their pizzas, none were ready, all were told it would be 30+ min more. Needless to say, many unhappy customers. Largepart of the problem comes from the 2 guys working in the kitchen. One guy was making the pizzas and taking the phone calls. Theother, was just hanging out doing nothing. He cut the pizzas and put them in boxes, but he had nothing to do seeing as pizzasweren?t being made because the pizza maker was occupied with other activities. When I asked to cancel my order from thegentleman at the register because I was tired of waiting and needed to get moving because I have young kids who need to eat andthen get to bed on a school night, he went and talked to the 2 guys in the kitchen area and they all talked amongst themselvesand said they weren?t going to do anything for me because it was order and PAID FOR already on the app (won?t make that mistakeagain). The kicker is, they never truly told me that, I overheard them say that while talking amongst themselves. Almost 10minafter asking to cancel is when my order was ?done?. Upon looking at my order, my cheese sticks and taco pizza were fine?.the 1/2pepperoni 1/2 sausage pizza was made with NO SAUCE and NO CHEESE!!! I inspected it at the counter so they seen me look at it andsay what the ?profanity? is this?!?! No offer to remake it correctly, no offer to make it right, no apologies given. Walked outat this moment because like previously stated, getting late with kids on a school night. Pathetic performance, patheticcustomer service Read more
Very disappointed. I've heard great things about Casey's in other locations so we decided to try this one on our road trip. The... store was dirty, only one person working in the little kitchen while a manager leaned back on a table telling the young employeewhere things were while he was on the phone. It was obvious that she was new or very unfamiliar with her area. We painfullywatched her spend over 20 minutes making our two subs. The manager did finally go take an order for pizza and then place theticket on the board for the young employee to make. They were out of key components of the subs so we just dealt with it. Theone star is simply because the sweet girl tried making conversation with us. Read more
Very disappointed this weekend! Driving from Minneapolis to Des Moines round trip this weekend. Stopped in Clear Lake for a... break on my way through on Friday and again today. Half the pumps didn't work. The wait to pump gas was ridiculous. Thewomen's restroom was dirty. Definitely not up to typical Casey's standards. The only nice thing about this place were thecashiers. Both were friendly and quick to get folks checked out. Read more
Ordered our pizza, they called because it was done early. It was done perfect . Thank you .