Reviews for Baskin-Robbins in Clayton, NC
Picked up a great ice cream cake today. Thank you.
Hey Baskin Robbins, I ordered a cake from the clayton, NC location and it was supposed to be Jamoca because it does NOT have... nuts in it. It ended up being Jamoca Almond Fudge and my wife is very allergic to nuts! You couldn't tell there was nuts untilit was too late. How could this have happened? Read more
This is a combined baskin Robin's/ dunking donuts. I was unimpressed. They had no hot fudge and apparently haven't in a while.... Felt like they had the bare minimum of flavors. Facility was reasonably clean, but understaffed. Staff was very friendly. I donot expect to go back again. Read more
Food is always cold! I've ordered from here twice off of door dash and the food has always gotten to me very cold, soggy, and... gross. I would understand if I lived far away but I'm 5 to 10 minutes away from the store. Idk if there making the food earlyand bagging it up or what but I feel like my food should at least be semi-warm. Read more
It's always something at this place. Always. Either they're out of hot fudge, so no hot fudge sundae. Or they're out of VANILLA... scooped ice cream. Really? Vanilla? Or they decided to clean their machines early 15 minutes before closing and wouldn't make amilkshake. Today they left out a third of my order that I didn't discover until I got all the way home and had to go back. I'mdone with them, not worth the aggravation. Read more
Hours say they are open until 7 p.m. I pulled up at 6:20 and ordered some ice cream and was told that they were no longer... serving ice cream or iced drinks because they had closed certain sections down early. They should serve until closing and thenclean up after that. There's no reason almost an hour before closing to refuse service to customers. Read more
I have been here a few times now to give this place a chance. It needs new management who is invested & cares to make this place... better. This place has consistently been dirty. Last time I went the toilet was clogged & there was splatter all in thebathroom. When I told one of the employees, he said he told his boss that he was there to serve ice cream & coffee not cleanbathrooms. There are flys in ice cream freezer & no effort to clean it out. Items are left out on the counters instead of beingstocked appropriately. They are ALWAYS about of something. You name it: cups & tops for ice cream (seems pretty important for anice cream place), cookies (was told they never carried them), ice cream, etc. The ice cream isn?t kept at the right temperatureso it has ice frozen on it. A mountain of issues that I won?t be coming back to experience again! Read more
Ordered 2 hot fudge sundaes, both with 2 scoops of ice cream, and there was barely any hot fudge on both. They looked like maybe... a half teaspoon of hot fudge had been trickled over the top and that was it. Won't be buying anything from there again. Read more