Reviews for Potbelly in Clayton, MO
Got the order wrong. Made one sandwich a skinny that should have been regular sized, and the another had the opposite issue. Did... not put the requested items on one of the sandwiches and the bread was so hard and dry it hurt thed roof of my mouth. Cost toomuch for what we had. Small sandwiches. Read more
The workers don?t wash there hands . They barely change gloves The management is very discriminating They don?t treat the... workers with respect at all especially if they are black. There is an atmosphere of high prejudice When it comes to handlingcustomers that are not white. The owner doesn?t care for his shop he just cares about making money off people. The generalmanager that works at this location likes to whip female employees with towels and degrade women in front of the staff. Onmultiple occasions I?ve walked in and have witnessed the general manager inappropriately touching a female employee. Peopleshould stop spending money here because nothing at this restaurant is worth your hard earned money. It?s just a bad place and8-10 your going to walk out this place mad and feeling swindled. Read more
I first went to Potbelly's in Chicago when there was only 1 location while I was at DePaul back in the 1990's. Having long... since moved back to St. Louis I would still think of that sub shop. I stumbled on it in Clayton recently and was thrilled thatit is back in my orbit. Still great toasted subs. Read more
The sandwich, cookies,and potpie soup were delicious!! Fresh ingedients . Just right.
Rating: 3.8 Stars I have had Potbelly Sandwich Shop in the past, and they make good sandwiches. This was my first experience... with their Sugar Cookie. As a cookie reviewer, it is my duty to put a review online. I was given their Sugar Cookie as athank-you gift. It was just an average sugar cookie. I much prefer sugar cookies that are soft and gooey; this was very crumblyand dried out. I am not sure that I believe that it was baked fresh since it cracked on its own from being dried out. The edgesof this Sugar Cookie were the best part. Also, there was too much granulated sugar on top. I wish this place was close to theRiver so that I could try their sandwich more often! Read more
Clean, polite, Very good sandwiches ???? ????
I went to this restaurant with my friend for lunch. After we ordered our sandwiches, the staff was asking us if we want... mushroom, cheese and bacon on our sandwiches. We declined bacon but ok with mushroom and cheese. Then he asked us two more timesabout adding bacon. I declined the offer again. I didn't check my bill when I paid for the meal. After I got home from work, Irealized they charged me bacon on both sandwiches. I called the restaurant on the same day and talked to their manager. Hetold me to come in so he can take care of it. He did give me the refund after I swing by 2 days later. I did enjoy theirsandwiches in the past. I didn't understand why they keep on ask you about adding bacon but they don't tell you it is $1.60extra for the bacon. They also automatically add onto your bill without asking. I just don't think it is an honest practice. Read more
Twice now this location has given me a chicken salad sandwich without any chicken. When I brought it back, they did not remake... the sandwich but put the whole thing through the toaster again so it came out burnt. Potbelly has also raised its prices, soit?s not longer a particularly good deal. I?ve been a long-time Potbelly fan but will not be returning to this location. Read more