Reviews for IHOP in Clay, NY
Absolutely ridiculous. Ordered the Turkey dinner with mashed potatoes and a side salad. It came with 3 thin slices of turkey,... just barely two spoon fulls of mashed potatoes and they forgot to give me the salad I paid for. This was nearly $16. I?m gladthis was a gift card because I would never pay for food from here. Read more
Okay, I saw the negative reviews, but I can't say anything bad about my experience here. I was seated quickly, my server took my... drink order and brought it right away. My food came out quickly and hot! Everything was as ordered, and my server asked if Ineeded anything else. My food tasted great! All in all, everything was top notch. Definitely a well earned five stars. Read more
We were the first customers on a Tuesday morning. Staff, including our server, Heather, were very friendly. I don't know if... Heather didn't hear me, but twice she brought me things I specifically asked not be brought. No biggie. It was a pleasantenough experience. The food was good. Read more
I visited this location for the first time Sunday, 7/10/22. When we arrived the manager on duty, Tom, was at the desk. Very... pleasant attitude and genuine presence. We were seated immediately, he cleaned our table and made sure we had a server attend tous before our actual server arrived. Our actual server, Paige, was amazing. Our entire order was correct, she stopped by tocheck in on us a few times and the food was Great, no complaints. If you haven't visited this I-hop most recently, please do.You can see that the issue when the restaurant first started, about a year ago, was mainly due to poor management and that haschanged drastically since then. Also, for the people you see complaining about wait times, please understand that restaurants dohave wait times. This is one of the smaller I-hops I've been to in recent years so expect to have to wait 30 -40 minutes on abusy weekend when they can only accommodate so many at once. This is one of the only breakfast spots in a large suburban areaclose to shopping centers and seeing that breakfast times for most people only revolve around 3 hours at best, the wait time ispretty accurate. Great restaurant, I will be back, thanks to Tom and Paige. Read more
I have been here couple times, it is definitely improved since my last visit. Honestly, this time I would say everything was... perfect. Food was delicious, and I did not wait too much for my order. Read more
I had breakfast with my family Sunday morning and it was absolutely fabulous. The food was delicious; I got the Reese?s peanut... butter pancakes with hashbrowns, over easy eggs, and sausage. The food was delicious and the staff was so nice. Barely had towait, getting there early is key to the best service! Read more
We had to wait an extremely long time to be waited on and given drinks, over 20 mins and a long time for our food to arrive. The... food itself was alright but a bit cold. We were frustrated by how small the plates were for the pancakes. If you put syrup onthem it will spill over the sides making a mess over the table. We weren't offered any water to drink either. The least favoritefood item was the sausage links which were thin and way too much pepper. The place wasn't very clean either. The floors wereextremely sticky, especially in the bathroom and trash was all over the bathroom. Overall it was a below average diningexperience. Read more
There?s been a lot of complaints in regards to wait time. We were seated immediately, waited on immediately and served within 15... minutes of ordering. The food was delicious and our server Tiffany was great. It wasn?t very busy when we were here, but it didpick up during our visit and she continued to make sure we were taken care of. Read more