Reviews for McDonald's in Claremont, CA
Ice coffee was not strong enough. You can taste the artificial sugar. To sweet.
Manager Maria is super rude would not let me speak as I had a question about my order she kept interrupting me and I asked for... her to speak to me like an adult and she said I'm done. The reason I went in to the facility is because they didn't put meat onmy big Mac RUDE!!! AND DISRESPECTFUL. customer service means nothing to her as she started ranting about me wanting a free bigMac wich I never asked for I asked to buy a big Mac for 1$ per their special. Read more
I had already been to another location that closed 5 minutes early just as I was next in line. So I already felt jilted and... disappointed. So I arrived at the 24 hr drive thru different location hoping to finally right the wrong done to me at theprevious location. After waiting in line for 15 minutes, I pull up to see a sign that they have run out of co2 tanks, so thereare no drinks available. No fountain drinks, no shakes, and no frozen drinks. Disappointed once more, I just ordered a bigMac. I started eating it on the way home only to find out that it was cold. I ended up throwing it out and going home hungrystill. 3 disappointments in one night...great job McDonald's! Read more
This location is hit or miss. This time the wait was decent, and received all the items I ordered ( this doesn't always happen).... Usually, this location has a long wait time, because it's attached to a gas station. Read more
I was doing a door dash order , and I could see the order all bagged up ready to go thru the gas station lobby . there was a... huge line for drive thru ,I called McDonald?s and the lady was very rude and told me I had to wait in the drive thru line eventho the order was ready to go . What a waste of time for everyone .they could have just handed it to me . Instead they chose towaste everyone?s time ???? Read more
Feel very sorry for the cashier up front. Manager was screaming at her infront of all customers. Even my 9yearold son told me... "mom I feel bad for that girl, she didnt do nothing wrong". I say if your going to be a manager have the patience at work anddont take out your anger on your employees. Story: cashier was very kind to us and to all customers that came in. Once shedidnt have a line she was told by the manager to clean floor, so she did. (Mind yourself at this time no ppl in line) themanager started screaming at this girl out of nowhere that she had to be in the front at all time. (Manager had told her toclean floor) what the hell was wrong with her. Be a professional manager take pride on your employees especially when they arefollowing what you asked to have done. Dont emberras them infeont of people. Dine in July 12,2022 At 7:30pm This place doesnot even get to have a star!! Read more
Every single day on the mornings my wife and I we past for are coffee. But today the worker lady had a really bad attitude cuz... is by self she take 10 minutes take the order . The largest coffees are half way. She scream at us bad words. Read more
Always very clean polite and friendly if I've ever bought an item that wasn't in the bag I just bring my recipet and tell the... name of the employee who I spoke to and no questions asked. The app has so many deals and saves me so much cash but when itcomes to McDonald's my family refuses to go to the pomona store. If you ask to have your food made fresh with an extra 5 to 7min wait no questions asked this place it more like 10 stars! Read more