Reviews for Burger King in Citrus Heights, CA
I order breakfast and sit down. I found out they gave me an ice tea instead of Pepsi. I take it back to get it replaced. The... worker seemed upset and took the cup and threw it in the trash and gave me my replacement without any kind of apology or eyecontact. Like I bothered her day. Well if they had their fountain open and working I would have just dumped the tea out and putPepsi in the cup myself. Read more
They add a $1.00 to your drinks if you use a coupon in the ice tea was put in a coffee cup.
Stay away from this location!! I ordered about $16 worth of food ( whopper w/ cheese meal, onion rings and mozzarella sticks).... whopper was ice cold (cheese wasn't melted) and the onion rings and sticks were like bricks. I ended up throwing it all away. Tono surprise they don't answer the phone either. You are better off driving 30 seconds down the street to mcdonalds, Carl's orliterally anywhere. P.s. Service is also horrible at this location Read more
The young man who took my order was extremely patient and I have a huge appreciation for that kind of service.
So this place: not good. Like I know it's Burger King, you know it's Burger King. That's the review page you're looking at. But... let me make this clear, go anywhere else. Go to any other Burger King, fast food place, or dumpster behind Red Lobster. Inshort, the service there will undoubtedly exceed this one. The long version is this place is remarkably, laughably bad. Tostart, the vibe in this place feels like a corporate purgatory. I felt like I walked into a George Orwell book where everythinglooks normal but you just know something is wrong. And that feeling wasn't helped by the person taking our order, Tristen.Sorry, bud, but your customer service sucks beyond below average. You did like everything you could to make my visit weird andawkward. Ordering was already a bit strange with the missing pretend enthusiasm you usually get at a fast food place. PersonallyI don't mind, still it felt like I was talking to a ghost. Unfortunately it's gets weirder and worse. After ordering and unknownto me and my person, the soda fountains aren't working, so it was a surprise and quite odd to find our drink already on thecounter even though we never said what we wanted. As it turned out, Tristen had taken it upon themself to fill the drink we without asking what is we wanted, and also didn't bother to tell us the drink left on the counter was ours at all. My personasked if we could get a cup for the fountains, to which Tristen simply gestured to the filled cup on the counter like we weresupposed to know what that meant. And yet it gets better, once we showed confusion, Tristen decided to ask "What did you wantthen?," like the choice of soda never really belonged to us to begin with. Truly the most hilarious, sh*tty experience I couldthink of. After all that, the regular amount of lame service was to be expected. The nuggets we ordered was one short, the foodtasted fine, etc. I would hope some restructuring occurs soon considering how many distasteful reviews there Read more
This place is awful!!! Rude, and very slow they say Doordash is not a priority to them as we are sitting here for 25 minutes... picking up someone?s food. While we get bad ratings for being late they should get the bad ratings for being awful. I?m not oneto usually complain but this place is garbage!! Read more
boo. :c all i wanted was a cup of water... is that so much to ask? apparently at burger king... the weather outside is gross... af and i was super thirsty. i saw burger king and thought that perhaps i could acquire a cup of water from them. yes, theysupplied water... in juat about the lamest way possible! they gave me one of of those dinky little plastic cups. without a lid.just a little over halfway full. the lady gave me a bunch of attitude, too, which was definitely not necessary! i was superpolite and appreciative... like, come on, burger king! :c not cool. Read more
The workers just really need to work on listening to what someone orders. Considering their slogan is have it your way. Didn't... happen because dude taking the order wasn't listening. Read more