Reviews for White Castle in Cincinnati, OH
Very slow service waited long time and we were only people in the restaurant ???? food was ok. Not a fan was disappointed ????
This place was out of everything out should I say, just kept saying, "We can't do that." I don't understand what they were... selling but no one was in line because they kept turning everyone away. If you don't want to actually do work then don't take ajob where you're required to do work. Read more
The staff are ALWAYS friendly with exceptional customer service. The food is equally phenomenal. I would definitely recommend... this White Castle to others. Read more
Stood at the order counter for 5 mins being ignored only to have staff argue with each other about why our order wasn't being... taken. Served cold fries and incorrect sandwich order. Staff argued with us about us giving them the wrong order. Trying to tellus what we and being very rude to us. Won't visit this location again. Very poor management!!! Read more
Person taking my order was sweeping in mopping the floor. Did not wash her hands or change her gloves prior to taking my order.... Received my order I requested them my fish sandwiches be cooked well done. That was not the case they were not well done nor didI have any tire size in my bag. Ended up throwing the whole thing away because it was not cooked all the way. Read more
Service was horrible. Cashier on the drive through intercom made multiple mistakes and the total was off. When asked to verify,... she got huffy that she had to ring up the order again to correct the mistake. This is probably why even though I was the onlyperson in the drive through, it still took 10 minutes to get my order. Read more
About 40 miles outside of the city I began to look forward to this place and boy was I right?? Fast professional service?? thank... you White Castle for welcoming me back to the "Nasty Natti"?? Read more
Weekdays at lunchtime there are a lot of school kids hanging around making it difficult to navigate thru the store and... surrounding area. But, the service and food are always great, even when they are short staffed....you get what you put out. Read more