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Reviews for Chick-fil-A in Cincinnati, OH

Clay Warnemunde 1 year ago
4

Love the food and love Chick-fil-A's stand on Godliness! However, had an issue with a pick-up order. The order was not ready... upon arrival and after I had waited for some time, I approached the staff about the order. They acted like they were not ready,apologized, and got the order ready a few minutes later. Unfortunately, when I arrived home I discovered that it was not myorder. My son-in-law had to return to the store to get the correct order. A bit surprised and disappointed with myexperience... Read more

Jim Rogowski 1 year ago
5

This is a company that sets the bar high for fast food restaurants. They consistently serve customers the same quality food with... great service over and over. You can tell they hire the best people and train them well. Read more

Craig 2 years ago
1

Only ate at this kind years back and all I tasted was bread. Second time I wanted to see if maybe it just a bad bread day before... so walked got there and was closed (Sunday) I didn't understand why that was such a busy weekend day of the week and come tofind out that it's a follower of Christ to closed on Sundays. Thank you Lord because if was opened would've just wasted anothermostly tasted bread sandwich .. Read more

Bryan Poole 2 years ago
1

Let me first say, I love Chick FIL A. However this location needs some help. I normally choose Chick FIL A because 1 I like... the food 2 they're quick 3 they're clean 4 they're friendly. This is the first time that I have not been greeted, thanked, told"my pleasure" by an employee. When we approached the counter he was swatting gnats away. The kids went to find us a table,when they came back they said " dad there's no clean tables.". There were only two other tables occupied, but they were right.There wasn't a single clean table anywhere. The floor was dirty the trash cans were over flowing the place was in completedisarray. I will continue to eat Chick FIL A but it will be a long time before I visit this location again. I have includedsome pictures for reference. Read more

Chuck Kaetzel 2 years ago
1

/he chicken sandwiches were very dry and rubbery like the have been sitting around for a while. Fries were cold and when I... informed the manager all she said was and I quote I'll let them know in the back. Can't believe they don't even offer to remakethe food. So very disappointed. Read more

Archie 2 years ago
3

Parking lot is designed for drive thru. I had to walk a distance from my car to the restaurant. And it wasn't even busy.

Nick From Ohio 2 years ago
1

Ridiculous. Sat in line for 40 minutes! I couldn't even leave because they trap once your car is in line. Maybe give people a... heads up if you're going to waste that much of our time. At one point the line did not move for 15 minutes. Well the food isgood and the staff is fine but this seems to be a problem with most restruants with fries. (Not City Bird) Used to be 5 star.Staying at one until I feel the issue has been fixed. I want the size I order. If this is a large then your price needs to belowered considerably. (2nd pic) This is a large?!? I couldn't even complain because of taking the food to work. I'm done. Read more

McKaylin Heavner 2 years ago
1

I was absolutely shocked to find that my fruit cup had visible mold. I don?t know how this got looked over and then handed to a... customer. I am 7 months pregnant so this could?ve been extremely dangerous to me. Read more