Loading

Reviews for Capital One Café in Cincinnati, OH

Rachel Newman 1 year ago
1

Had them make a new batch of coffee and it was WAY too strong. It was also very bitter even with 1/3 of it being milk.

Brandon Lord 1 year ago
5

Great spot, as with all Capital One Cafes. Location on Google is shown incorrectly though; it's on the 2nd floor near Express... and across from Apple Read more

Carly Hamilton 1 year ago
5

Absolutely stop by for a coffee or to hang out/catch up on emails. Super modern & relaxing space. Curtis is the best!! I am... always excited to stumble upon a Capital One lounge - whether it?s here, the Dallas airport, or downtown Portland Read more

Tammy Jennings 2 years ago
1

I love my Capital One Checking and Saving accounts but the service at the Cafe was horrible. The banker actually told me to call... the customer care line instead of having actual answers. She could not answer any of my questions. Read more

Sarah Tothero 2 years ago
5

This place is amazing! I was only in the mall to do some shopping and had never seen one of these in person before, and I was... totally shocked by how nicely I was treated as soon as I entered. One of the employees Sam gave me a tour and even offered me adrink! She knew her stuff man! I'll definitely be stopping by again Read more

Aaron Fugate 2 years ago
5

Always quicker than Starbucks downstairs. An undiscovered gem with quality coffee and a chill atmosphere. Wish I could spend... more time here but I'm always just on my breaks. Read more

Sheila Thomas 2 years ago
1

I wish I could give it zero stars! First, I love Capital One financial products. I have both a checking and savings, and a... Capital One credit card. Second, the Café is very spacious and well kept for the times I've been in. Third, the problem is thebanking staff; specifically, the account ambassadors are some of the rudest people I've ever met in the banking industry. Inoticed, when I went in, the account ambassadors won't ask if you need help and if you approach them for help regarding youraccount or the ATM, they behave as if you're bothering them. It's pretty pathetic! Read more

Jeremy Wheeler 2 years ago
5

Best checking account I have ever had. No other bank can compete with their overdraft credit. So happy to have one of these in... our town. Cafe made great frappes, and drinks are half off for Capital one card customers. Read more