Reviews for Chipotle Mexican Grill in Chula Vista, CA

I asked for water cup & they are saying they don?t have any cups. More over they say if you want the cup which they have for... coke is chargeable plus giving vey less quality of veggie bowls then which they give all the time when I came here. I am loyalhere because I stay in Chula Vista. The entire staff is new and ridiculous in service. Ridiculous attitude. Read more

They have great customer service. I ordered my food using the App but when I got there they couldn't find my order it seems... there was a glitch. So they prepped my food I showed them my order was placed on the App, ofcourse did not have to pay twice????. Overall great customer service good food nice atmosphere, easy to find a parking. Read more

This is the third time they?ve been out of lettuce. Is there a shortage or is it just this location? For health reasons, I... cannot have rice, beans or corn, therefore my options are limited. Not having lettuce makes my meal portion inadequately small.Lettuce is probably the cheapest ingredient too! I went to Vons afterwards to buy a box of spring mix to add to my Chipotlewhen I got home :/ Read more

Not local to the area or state decided to try out chipotle after 5years, this location is horrible rice was stale/under cooked... burritos are kid size could have sworn they were HUGE, burrito bowl was questionable hardly any meat or beans onions and bellpeppers were added but had to pick those out since my stomach can?t handle them also never asked for them on my bowl.. thisplace is just a big NO the staff here needs to stop being lazy and do the job they applied for!! Training needs to be done againand a manager that is actually professional and monitor it?s staff needs to be put in here. Read more

We went based on the chain reputation. We were not disappointed.. the food smelled wonderful just outside the door, so you... know it?s going to taste good too! Very fast and I don?t know how he got all that rolled into my burrito??? It was sooo good! It may cost more than the other taco shop, but it?s way better. Read more

There was a bug in my food. I only got refunded for one of my meals even though I couldn?t eat any of my meals in fear of bugs

Every time I have gone here (I order pick up) my order is completely wrong and this last time, was covered in salsa, Which I am... allergic to!!!! Good thing it?s not a deadly allergy!! Read more

This.locatio used to be one of the best around pre covid. But for some reason it has drastically changed . Enough to make me... edit my prior four star review which was written along time ago. I have eaten there twice this week on June 13 and on June 17th.Both times young kids who work there were rude. On the 13 at around 730pm with a party of four they were annoyed they had tomake food . An today the 17th they had the same attitude with a party of one. Not sure if it's a new crew but pre covid theywere all friendly and helpful now not so much . They don't wear name tags but the name on the receipt says Angela , if in factthat is the young ladys name she is pretty snarky and has a attitude. Such a shame great spot and it has gone down hill Read more