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Reviews for Baskin-Robbins in Chula Vista, CA

Araceli Alvarez 2 years ago
1

All I can say is HEAT STROKE AWAITING!!!! This store thermostat reads 84 degrees, what is this about??? No employee deserves nor... should be in a store that cannot provide adequate temperature. This is not acceptable, I as a customer I refuse to accept thistreatment. I felt horrible for the employees, despite the heat and the amount of customers coming in waiting or leaving becauseit?s hotter in your store than outside. These employees did a terrific job!! We received great customer service? Fix your airconditioning, this is no condition for anyone to be working in. I?ll keep you posted once this matter is resolved. Read more

Lester Mallari 2 years ago
5

I observed all the staff on 5//28/22 had effective teamwork and communication and great customer service such as helpfulness,... patience, and friendliness. the Oreo cappuccino blast was pretty good too Read more

ricky james 2 years ago
1

Would?ve been nice if the kid could scoop my ice cream out the fresh part of the ice cream instead of the old melted last of the... last bucket learn how to scoop ice cream all good 1 star keep it up Read more

Ruth P 2 years ago
5

???? ???? ???? ???? ???? Today was a really, really rough day. So we needed a treat!! We haven't been to Baskin Robbins since... the kids were little. So all I remembered was 31 flavors and ice cream cakes. Mmm! Wow they did not disappoint. We got a 3scooper with Whipped cream on top! TRIPLE Mango, Pineapple Coconut, and Pistacho! Triple Mango was my son's fav! It was full offlavor. Sooo good.. (Next time I'll bring some home blend it with vanilla ice cream, banana, and Almond milk and take that totown!) The Pistachio was rich and creamy; pistachios were plenty. The hubby's favorite was the Pineape Coconut. Light cool andfresh! I Loved all 3! I must admit from all the ice cream places, I think this place is amongst the TOP! BTW, look how big thescoops are. They don't skimp! NEW VALENTINES FLAVORS are LOVE ? POTION and SECRET ADMIRER????! Go ahead YOU deserve a treat!Check ? them out! Read more

Garie Pamintuan 2 years ago
5

The addition of seating along the side of the wall is outstanding. The limited seating from the outdoor tables is now... eliminated. Good idea Baskin Robbins. Read more

Fair reviews Based on my Experiences 5 years ago
3

Not the best but definitely a place for a quick scoop of ice cream in the neighborhood. I would actually spend a little more for... quality and head over across the street for Cold Stone. Owner needs to train his high school students about customer service.Minimally they should be able to answer questions regarding their ice cream, instead of gesturing patrons to read thedescriptions on each. Read more

Kylie Norquist 5 years ago
4

I'm more of a frozen yogurt kind of person, but they've got a nice selection. This location tends to get really busy with the... school nearby and lots of families coming in, so timing can really effect the service. I only ever see 2, maybe 3 people workingfor what can be really busy nights. Tables can get kind of sticky, but that probably comes with the territory in an ice creamplace. If you're really hankering for some cold treats, keep in mind Jamba Juice, Cold Stone, and a froyo place are all within 5minutes of here. Read more

Hugo Sanchez 7 years ago
5

First time here, a bit pricy but flavor was good, if you use a coupon then is good to go. They have very different flavors and... you can ask for then to give you a sample. I'll comeback with a coupon ;) Read more