Reviews for Subway in Chino Hills, CA
The avocado on my veggie sandwich was rotten. I paid for rotten avocado.
This subway is wonderful! I think Lucas helped me today and they were so professional and kind. I highly recommend coming here... for good quality and excellent service. Read more
Worst subway In my entire life. Im scared to eat here because there?s a good chance one of the younger new workers(usually) is... going to make my sandwich totally disgusting and make me not want to eat subway ever again. Ordered seeet onion teriyaki insteadof the chicken pre marinated and mixed, workers just pour a pound of teriyaki sauce over the chicken. It was a task eating thatfootling. Good riddens Read more
Very disappointed with the experience I had today. Been coming to this location for almost 10 yrs. I came February 8th, 2022... around 4pm. There was a young man that had long blonde hair, a young lady that seemed to be a superior with plugs & Damien whowas new. Only one with a name tag. They had us waiting while they were doing our own thing. No hello, no well be right withyou. Nothing. The girl heard me talking to me husband & she made a smart comment tht was not professional," were busy doingother things right now." She was too busy playing on her phone & doing inventory. After almost 5 mins of doing their own thing,they finally started our order. Damien did my sandwich, who was also new. He had no idea what he was doing. The people workingwith him should of helped him or had him watch. The supervisor or manager was too busy trying to finish her time to leavechecklist to do her job. She didn't help the new associate, or even apologize for the inconvenience. I feel bad for the new kidbeing thrown out to the sharks and his boss failed him and that's store. Worst supervisor I've seen in many years.. I feelhorrible saying this, but my sandwich came out horrible. For the price, barely any avocado. Since he didn't cut it in thebeginning, my bread is completely in shreds. I honestly should of had someone experienced remake my order, but I didn't wantthat food to go to waste. I just had surgery and was looking forward to a decent meal. Not looking to this. The others aroundhim need to do better. Read more
This subway always has the best customer service and the young man that works there always makes the best sandwiches
Terrible experience. They forgot the avocado that we paid extra for. Then when we called back, the person flat refused to refund... us for the avocado and said I can give you a cookie for the trouble. Straight scam. Paid extra for avocado and subway straightmaking money off of it by offering only a cookie as a replacement. Read more
Ia never that busy anymore after 700pm. The PM manager makes the sandwiches and does a great job.
Enjoyed new menu. Great service