Reviews for McDonald's in Chino Hills, CA
Shake machine a d cherry ice not working.kids crying. Was reward for getting shot at doctor. Very frustrating after being in... line 30 min. Should post sign so can go another location. Happens a lot at all locations. Read more
So, I order 50$ in food, 2 of those otems were 2 fish sandwiches with cheese. I get home.... they gave me top and bottom bun... with NOTHING ELSE. It's impossible to call the store. Its impossible to file a complaint online. This is the worst MCDlocation! Just avoid ot at all costs. Staff do not care, owner doesn't care. This place is a joke. Read more
NEVER US MCDONALD'S APP FOR DELIVERY/ UBER EATS I hate having to complain online... Uber Eats Diredt Order ID F9268. The... pickup is 1.5 miles from my apartment. Ordered at 712am. Order was passed off from one driver to another. I called support at748am. I spent 35 minutes on the phone with support, asking them to cancel and refund. Support didn't care what I asked...they kept telling me I can't cancel and get a refund. They told me 8am was the cutoff time. 805 came around, support stillrefused to cancel my order. The delivery driver messaged me after 8am telling me my apartment building doesn't exist. All whileI am placed on hold again by "support." I tried to explain to them where it was, and that no other delivery service ever has anissue. The delivery person replied back and told me I should have left him better notes.... Order arrived at 817am. Over anhour after I ordered. DoorDash takes 10-15 minutes. Uber Eats took over an hour. Support was completely unwilling to assistme. Kept putting me on hold, they didn't care at all. Food was cold as ice. I was told to use the McDonald's app for arefund. The McDonald's app says to call Uber support. This is way too much energy and effort just to try to get a delivery,even worse having to fight about a severely overpriced late delivery. So now I have to go online and complain because Uber Eatswon't do the right thing and doesn't care. I HATE complaining online but NEVER use Uber Eats. I highly doubt they will doanything about it. Read more
Just showed up to this McDonald?s at 8:15pm and drive thru closed- go to front door- locked. Back door locked and customer?s... waiting to be attended too. 3 mins later staff turns off lights and hide behind the counter. Where is the customer servicehere? Have respect for the people waiting. A Simple explanation to why your closed early or a sign would have been better thanhiding. Terrible service. Get new staff that want to work! Read more
Drive to the McDonald?s on Grand. This place is a joke. They now give you a number in the drive thru and make you park. Not... enough parking, employees can?t find what car is what. Horrible system!! Not worth going, the service has gone downhill. Youwant 10-20 minutes for food and it?s cold. Read more
The drive thru cashier is sucks!! Bad attitude and really rude. I order a LARGE FRIES while I was given just a little bit than a... medium size. Some of them even cold. Never go to this place again. Trash place ???????????????????? Read more
If you order from here, please check that your food is cooked before eating! We will never return to this McDonald's after... receiving two chicken sandwiches that were RAW in the middle including a Spicy Chicken Sandwich and a Deluxe Crispy ChickenSandwich. Absolutely gross. We reported this incident to the county health department. Read more
Waited 10 mins at window to get cold fries. A watered down HI-C orange and a chicken sand w cheese I was charged for but didnt... get. Bad service and bad order #1235 10/12 8pmish. Literally all bad. Read more