Loading

Reviews for El Pollo Loco in Chino, CA

Oscar Araiza Alarcon 2 years ago
1

I order the chicken bowl and the chicken was cold..hard rice..barely sour cream and the quantity is ridiculous...I've been to... better quality pollo Loco locations.....I really not recommend Read more

monica mataalii 2 years ago
5

Great service from Jaden at the drive trough in Chino. He was friendly, fast and thorough with my order. He asked me twice if i... needed anything else. Great Service :) Read more

vainwolf6969 2 years ago
5

It's become my daily fix... the BRC's- oh bro, fo sho tho, yo-!! I've been craving those bean, rice & cheese burritos for so... long. I've been treating myself each day for 2 weeks straight & I ain't stoppin'-lol-!! They really do satisfy & hit the spotfor me. Plus, the staff is always friendly, fast & efficient. Thanks to all ya'll for your great work & service but especiallyfor those BRC's. I'll see you tomorrow. Read more

Arlene Quezada 2 years ago
5

One of the few places where you can still get food for $5 like the pollo bowls chicken nachos, taco Al carbon combo or burrito... combo I was able to get 4 for $21.51 Read more

Pam Ballard 2 years ago
1

Ok, so I hate to give El Pollo Loco a bad review. I LOVE this chicken!! I?m only leaving the review on this location in Chino.... First time at this particular location and I could not believe the unsanitary conditions. First, I noticed the girl making thefood orders had no gloves on (gross) and was actually touching tortillas and preparing food for customers with her bare hands.Upon my speaking with the mgr she immediately put them on. Next, all around the food counter was food that had spilled out andno one bothered to clean it up. Looked really disgusting and nasty. The last straw for me was when someone at the drive thrusent their food back and the guy put the chicken back on the grill. Yikes!! how did he know the person didn?t open and touch thefood? Once a customer has touched it, I thought it goes in the trash. I was so freaked out by the conditions of this place thatmy husband and I left and went to the Chino Hills location, I just left them a 5 star review. Lastly, the staff was very nicebut in my opinion they lack the proper training and may not understand how dangerous these conditions are for unsuspectingcustomers. Please do better Chino El Pollo Loco before someone gets sick. Read more

K J.T 2 years ago
3

Philly and Central not worth the money , if you want taco bell enchilada sauce in a cup get yours here, diffenlty not worth the... buck yet the trip go to your loco Mexican taco shop for authentic taste cause this is some weak item on the menu Read more

Kathy D 6 years ago
1

Placed an online order, for pick-up. Got some weird thing that i didnt order. Didnt find out til i got home, cause i never check... whats in the bag... thats my bad, but i've never had a problem with getting things wrong or not the correct stuff. Ordered aGrande Avocado Chicken Bowl... got some weird bowl with broccoli in it. Not ok. Seriously. I ate the bowl anyway, cause i wasntgoing back to fix the order. I love cotija cheese but the "cotija" they used... it didnt taste like anything. It was weird....it was just a bit of texture, no flavor. I threw out basically all the broccoli, sonce there was so much of it. Chicken tastedgood, as always. There wasnt as much rice as there usually is in their bowls, and there was A TON of black beans! Totally bummedout! I order here pretty frequently, never had a problem like this. I dont know what happened this time around, but step yourgame up!! Read more

aar0n2388 7 years ago
1

Took 30 minutes to get 4 cars through the drive thru, absolutely ridiculous. Employees laughing n taking their sweet time Friday... afternoon. No napkins or utensils with my meal, and take a look at the care that went into putting these tacos together.Horrible experience, wish I could leave a 0 star review. Read more