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Reviews for Chophouse 363 Bar + Grill in Chino, CA

Carlos Gutierrez 1 year ago
2

I would rate 5 stars if I could, but I can't let what happened tonight fly. After taking 3-4 bites I realized my meatloaf was... still wrapped in some kind of plastic film. The cook came out an apologized but that's it. Never was offered another plate orrefund, i was just relieved from my plate. I understand mistakes can happen with a busy kitchen but you rectify promptly, anapology doesn't suffice. Thank God for the beautiful bartender that made this place worth while. She deserves 5 stars ???? Read more

Whatever Whatever 1 year ago
4

Nice place. Wide variety of good looking food. Dynamite Shrimp was excellent. Would have rated higher if they had some craft... beers. Beer list was very limited. Strange since they had a considerable wine and really good craft cocktails list. Live musicon weekends was good. This was first time. There are several other things I'd like to try on menu. Waiting for Norco locationto open. Will likely be regulars, especially if they get some craft beers. At least a handful. I assume it would draw morecustomers and certainly would be in line with the restaurant theme and menu. Read more

Brittany Maltie 2 years ago
1

We came in Saturday night for dinner as first time guest. The restaurant had a small crowd, but not busy at all for a Saturday... night. We chose to sit on the patio. The first red flag about this place was when we chose a seat on the patio we were asked notto sit there and we asked why and the waiter/manager had no explanation. However, 10-15 mins later another couple comes in andsits at the exact table with no issues. It takes forever to get drinks.. Let alone food. However, the drinks were very good. Weordered spinach dip which was ok.. Steak, shrimp, lobsters and a chop house burger with a side of bbq sauce. It took entirelytoo long for our food to come.. To come with no utensils and having to wait or get up and get what you need for yourself. Not tomention the waiter/manager put my burger order in wrong and proceeds to go back and forth with me about what I ordered. Thenstates you ordered the smoke house burger. THAT'S NOT EVEN AN OPTION ON THE MENU. then states I thought you were ordering fromour old menu.. HOW? This is my first time here. Just say you got the order wrong. I specifically asked for the chop house burgerwith a side of bbq because it doesn't come with bbq and I still didn't get the bbq. I didn't even touch the burger! Werequested a refund on the some of the items because the steak was terrible. It was very burnt and not seasoned. Also, by thetime we got utensils the food was cold. The waiter/manager tried to over charge us. The menu had one price and he came up withhis own price. He had to correct the bill twice and didn't want to bring a revised receipt. Only a cash refund. We left themoney.. It's really not about the money, it was the principle. Obviously this place needs it more. Not to mention thecondescending comments when we ordering the food. The service here is terrible.. The first time guest next to us had a terribleexperience as well. This is not how you run a business. My husband asked the waiter/manager was he ok because Read more

April Aguilar 2 years ago
5

The sliders are delicious! My fiancé had the steak salad which he complimented the chef for. My favorite is the clam chowder, a... must try! Great customer service ???????? Read more

K J.T 2 years ago
5

Came in for lunch , Very cool aesthetic , staff is super friendly, bathrooms kept clean super fresh up to date, full bar last... but not least the food is delicious my order was on point shout out to the chefs and staff. Thanks! Read more

Tony Herrera 2 years ago
2

Saw some advertising on Instagram and went to check it out, the day before father's day so I expected a full house, we made a... reservation the day before, when we showed up, the place was pretty empty, there were like 4 tables occupied, I thought that wasgood as for that reason they had a chance to improve on attention and speed getting the food to the table... Unfortunately thatwas not the case, we got seated right away, and they took out orders in a fair amount of time, the food didn't come out on thetime expected for my party of 3, we ordered the Calamari appetizer, it was a little too crunchy but it tasted good, for our maindish we ordered Salmon plate and me and my daughter shared the Tomahawk Steak, the Salmon was overcooked a bit, the Steak wasundercooked, we like it medium rare, we had to separate more than half of the steak and they offered to cook it a little longer,after that, we got a very char areas but we tried to eat it anyway... At the end the check came out to 240 and some change, mydaughter left a 45.00 tip so we spent 285 altogether. I don't really know if I would return for a second chance. Two otherreasons are that we love coffee and they didn't even have a coffee machine, but it still shows on their menu... Sorry for thelong review, just trying to be honest. Read more

patty holmes 2 years ago
5

The service was perfect! Food was outstanding! Drinks great!!

Hippie Girl 4ever 3 years ago
3

So let me start by saying I am still a bit confused about this restaurant/steak house. It's not the fancy restaurant I thought... it would be. It's clean, but it's a laid back restaurant. I felt over dressed. The menu is small and focused on what they'regood at, steaks. The salads weren't anything special. The steaks were cooked perfectly and they were good. I've had better, butthe I got to give it to them for cooking our steaks perfectly. I'd go back for a quick steak fix, but for a nice date nightdinner, I don't see it happening. Read more