Reviews for Brown's Chicken in Chicago Heights, IL

Kid behind the counter was flustered, customers were giving him the blues... He got my order correctly. Food was hot and fresh.... Chicken was just as I remembered, biscuit was delicious. Restaurant was absolutely destroyed, didn't bother checking on therestroom. Read more

The food is terrible. They give you old dried out and salty chicken and they don't give you enough portion sizes for your side... meals and the mashed potatoes and gravy is extra salty and nasty and there biscuits are old and hard. There prices are way toohigh for what little they give you. Read more

I am one of the 25 black people that love browns chicken . It taste better!! Lol. Really like the biscuits best of all chicken... joints. Read more

The one in Ford Heights, IL. I'd been there Friday and bought the Mushrooms an Italian Beef and a drink. The Mushrooms were over... cooked, old and you could tell the cooking oil was too over used. The Beef was dry and tough. I decided to give them one morechance. So, after my cousins memorial service I stopped by to get a 2 pc. Dark and one pound of mushrooms. It was worse. Theystank up my SUV and we're definitely cooked in old oil. I could not eat it and I will not be back. I went online to file acomplaint and could not find contact info. I once loved Browns, I will have to find another one. They are not common anymore. Read more

Haven't had browns in years..basically they're almost extinct. The few locations I knew about closed. They're fried mushrooms... are hands down the best ever! I can't speak on how the inside is because I went through the drive thru but I can say there wasnot a long wait???? Read more

Chicken over cooked, taste like chicharones. Mushrooms were also over cooked, they were shriveled up. Didn't get my two orders... of coleslaw. Called them at least five times, no one answered. They weren't even busy. My order was food for five persons. Read more

I placed an online order for delivery. They had the courier sitting for an hour waiting for the food so she left. I?ve called 4... times to cancel the order and no one is answering! Worst service ever! 6/28 Rebuttal to the store?s response: The drivercalled me twice from the drive through to update me that she was waiting for food. In addition I made 10 calls to the storeduring open hours, so please do try to remove the responsibility from your staff. I also spoke to someone in the corporateoffice who advised I would receive a call from the owner which never happened. The only reason I received a refund is becausesomeone finally answered the phone in the store. Your staff failed PERIOD. Read more

Chicken is great but they are kinda slow. Curbside is a joke, they won't answer the phone so I had to go inside. That's not an... exaggeration, when inside the phone rang almost constantly and they didn't answer it. I will come back but will skip thecurbside option Read more