Reviews for White Castle in Chicago, IL
Very accommodating great customer service my son loved his food
The wait is long but the cashier had excellent customer service skills.
Restaurant was fast and friendly, but outside looks like New Jack City, Paid In Full.
Great customer service! She was polite, repeated the order for accuracy, and made sure the service was as quick as possible with... a smile! Good employee deserve recognition! Thank you, Kyla (drive thru), what you do matters. Read more
The customer service was so poor I didn't stay to get the food. ?????????????????????? Why you got an attitude with me for... trying to correct my order? I'm about to give you my money.... TF?!!!?? Read more
That White Castle there is a danger zone the drive-thru takes forever and the environment around that restaurant with the drug... activity I'm pretty scared to go over there. You cant saying a business only have one employee working and only havedrive-through open Read more
Reading, comprehension, and listening are important. If you're over 18 years of age, I have a high expectations for an employee... to be able to read their menu, read coupons, and comprehend customers talking to them. Do better Read more
I usually go to the White Castle on Clark and Ridge, and they usually taste like greasy cardboard. I'm not sure what they're... doing different here, but the Jalapeno Sliders are fire and the staff is fast and pleasant! Read more