Reviews for Wendy's in Chicago, IL
THE RUDEST WORKERS EVER!!! Need to do customer service trainings. Attitudes like that endander lives and they need to be mindful... of that. It's a shame People gotta pay their money and deal with horrible unsanitary looking workers. From the reviews it lookas if a complete overhaul is needed... From Management on down! Read more
The young man who waited on me I asked for straws for my Frozen for my Frosty and he had an attitude. Bad customer service. The... food was great though. Read more
I must say the food here was by far the best tasting Wendy's I have had in a very long time. Everything was fresh and cooked... perfectly. Not all Wendy's are made equal. Reason I gave 4 stars because it wasn't the cleanest inside. I went inside becauseof how long the drive through line was . I understand y'all are busy all day but management needs to ensure the lobby is kept upto quality standards. Read more
I stopped this morning after dropping off my grandson to school. I ordered the sausage, egg and cheese croissant combo which... included hash browns and a beverage. Everything was hot and fresh. I really enjoyed it. Read more
Waited in long drive thru to order a chicken sandwich and the strawberry frosty. No frosties were available. I decided to get... nothing. The order taker apologized, I appreciated that. Read more
I went into the drive through to order , the car in front of me was sitting at the window with their car turned off getting food... and talking to the cashier for about 8-10mins , then I pull up he say my total is $25 I said no I just ordered nuggets and a fry, he hand me my food and the nuggets were regular when i ordered Spicy a 10pc to be exact. He give me a new bag with the correctorder but no sauce at all in neither bag I ask for sauce a young lady stops him and wave her hand at me to drive off saying?keep the line moving? in a rude dismissive way I tell her I waited in line and ordered my food he didn?t give me any sauce shecontinue to talk rudely and tell me ?good day? waving her hand. The young man was respectful and seem as if he was new but theyoung lady was very unprofessional. Customer service needs to be worked on at that location Read more
Against my better judgement I stopped to grab something quick instead of trying to go home to cook after 9pm. The wait was much... too long and the customer service was extremely lacking. Fast food is a rough business and you don?t always encounter goodworkers or customers. It?s all about how things are handled that make your experience great or poor. I ordered a spicy chickensandwich with a side salad instead of fries, two four for four meals and a Jr. frosty. I had to ask for a cup holder, it wasn?toffered as each drink and the frosty were being handed to me individually, we waited entirely too long, and didn?t receive afork for the salad or straws for the drinks , which I also requested after noticing it wasn?t in the bag. When we made it homewe noticed that we didn?t have any napkins or sauce for the chicken nuggets. My spicy chicken sandwich ended up in the trash itdidn?t taste fresh and the salad would?ve joined the sandwich but I needed something to eat. I was disappointed to say theleast, I?ve been to this location before but this time around the service was pitiful. Read more
Good customer service from the lady with glasses and blonde braids, good food wait was kinda long but they looked short staffed,... all in all better than some other places out here Read more