Reviews for Uncle Remus SFC - 47th Street in Chicago, IL
I spent 25 dollars on a 4&6 piece wings and I asked for them to be cooked hard. Well, when I went on my lunch break at work, I ... tried to eat it and it was cooked just the opposite of what I asked. I tried to eat it and it made my stomach upset. I'm triedof restaurants hiring cooks that are not certified cooks. The food was horrible and I wish I could get my money back. I was inthere on 18 Oct 22 around 2:00 pm ticket number 3108 .Nasty, nasty and nasty Read more
Very disappointed. Been hearing about this place for years. The food is not bad. But the young lady that took my order did not... have a friendly attitude . I know it?s hard to find people that want to work these days but to hire someone who definitelydoesn?t want to be there and shows it to the customers is really a shame. I?m not writing this to get anyone in trouble buthopefully to make improvements, It?s just as easy to give good service as bad. The young lady who worked there seems to go outof her way to come across as rude and uninviting or maybe it was just natural. Definitely not how you would want your businessto be represented. I love to support what I assume is a black owned business.. I just hope they step up their game with thecustomer service. Bad customer service will turn off the average person from ever wanting to go back to a place. By the way ifyou are paying with cash make sure you have the exact amount no change. I sincerely wish you the best. Read more
My experience with Uncle Remus SFC ON 737 E 47 th St. was a nightmare. I live in Oak Lawn,, Il. and drove down to the Restaurant... for them to serve me refried chicken, reason is; the chicken meat was hard and the skin was not crispy but hard. I called up tospeak with a Manager to let him know how dissatisfied I was and he did not come to the phone, I hung up and called back againbefore he answered my call. He said he was not Mr. Remus but one of the Managers. I explained how bad the chicken was and flatout told me their chicken is always fresh and they don?t refry the chicken and said it very adamant. I told him I know thedifference when I taste fresh chicken and refried chicken and they should not be serving refried chicken because the chickenprices are very expensive for them to give the customer old chicken and he got irate with me and hung up on me while I wastalking. Before he hung up on me, he belligerently told me to give a review. I told him, no I will not give a review, I?ll justmake sure not to patronize him again, but after he hung up on me, I said to myself, I will write a review. Very bad experienceat this location. Mr. Remus, I hope your Managers are not being trained to act and talk like the Manager I had to speak with on08/20/2022 around 9:10pm. That one star I gave was for the young lady that took my order, only. Read more
Disappointed, if you?ve ever had the REAL Uncle Remus then you know this is not how it?s supposed to taste. The chicken was... fried real really hard, taste like they refried it all over again. The skin was not good, I had to peel it off completely. Thesauce doesn?t taste like original Remus sauce either. Fries were ok. I ate the food only because I had spent soo much but Iwould never go back to this location. I actually had 2 orders and gave the other order away to a homeless person. Read more
These were the BEST wings I?ve had in the whole city of Chicago! OMG I just ate here for the first time today & the chicken was... cooked to PERFECTION! Like wow. Thank you. My experience was awesome. The girl at the front counter was a sweetheart & the foodwas amazing. Keep up the great work :-) Read more
Different experiences for different people. I?ve seen the mixed reviews on Uncle Remus and to be honest with you, I can?t ever... say I?ve had a bad experience. Every time I?ve went the chicken and fish has been on point. The fries were excellent. The mildsauce was generous, I?ll take Uncle Remus every time. Now please keep in mind Uncle Remus and Harold?s Chicken are both chickenshacks, but on 2 different levels. Uncle Remus is on the level of your Popeyes, Church?s & Brown?s. As for Harold?s is on thelevel of JJ Fish & Shark?s. People like to compare them but there are totally different and the price indicates that too. Read more
This is my first visit to Chicago from Mississippi and one of my coworkers told me I had to try this place. I made it a point to... visit here and I am beyond disappointed. We were refused service because a child and adult with us left their mask in the car(understandable). Once the masks were retrieved we proceeded with our order. We waited 30 minutes for our food (which is cool aslong as the food is fresh). While waiting for our food. A young lady walked in and the server told her that she had to have amask to order. The exact same guy in the back that was cooking and refused our service instructed the server to let her order.She was able to order her food without a mask. I'm from MS so I'm no stranger to being discriminated against but wow. Afterwaiting 30 minutes for my food it was not fresh and I will leave a pic of the chicken. The skin was so hard that it wasinedible. The sever Keke was nice but that's about it. Read more
Although the food is amazing the customer service and food ordering process could be wired on. The cashier always seem to always... a a attitude? the people in the kitchen never puts orders out on time. It seems like they focus On everything else but promptfood service Read more