Reviews for The Old Plank in Chicago, IL
They have every type of food you could possibly want. Went for the classic eggs, sausage and hashbrowns and was very satisfied... with it. They make a good bloody too. Loads of seating indoors and outdoor patios at the front and the back so you can usuallyget the sun! Read more
The Old Plank is usually our go to place for Sunday football, food, and drinks. We've never really had any bad experiences here... until yesterday. Our server (Clara) had everything to do with it. I am not normally someone who would take the time to write areview, but I do believe a restaurant should hold their servers accountable. She was rude and had a bad attitude the entire timewe were being served. When she first came up to our table, she did not introduce herself or ask any questions to first addressus she simply was walking by and asked "do you guys want drinks?" as if we hadn't been sitting there for a good 30 minutes. Onmultiple occasions when we ordered food/drinks she either got the order wrong or we would be missing one drink and it would takelonger than normal for it to be brought to our table. After our food was served, she never returned. WE had to look for her toget the bill to our table. WE also had to bring up the bill to the bar because once again she did not return to the table afterdropping off the bill. All of the other staff were great (bus boy and bar tender). Any job an employee holds should be takenseriously and be approached in a professional manner. I do understand that NO ONE wants to be at work on Sunday morning, I getit, but that should not justify bad service to customers. Hope this feedback serves as a lesson in some form or manner. Read more
Great food great service. Music can be too nostalgic, let's just say that much but overall experience was great. 1st time... visitor after walking past this gem many of times I've finally visited and it was great. Employee Chloe is amazing and helpedwith all service, very attentive excellent employee that helps make the night a great experience. Staff is gorgeous ammd I'mglad for the service they e provided overall. Again special thanks to Chloe and her extraordinary work Read more
This was our favorite restaurant to go to before the pandemic (loved our weekly taco Tuesdays) and we frequently ordered them... for takeout when they were open after the shutdown. Within the last few months, service has gone down significantly. We haveplaced multiple pickup orders and every time have had to call 15 minutes after the order has been placed, since they haven’taccepted it through chow now. Every time, they say “oh sorry, I’ll put it in now.” If they are unable to keep up withonline ordering services, they shouldn’t offer them as an option. While I used to rave about this restaurant (and all theirtaco options - really miss the fried avocado and fried portobello tacos) and would make sure anyone visiting us went here, I canno longer recommend this establishment. Read more
I don’t have a long list of restaurants I go to more than once since there are over 7000 restaurants in Chicago, the third... largest city in America. Yet The Old Plank is not only on my repeat list, but in my “I highly recommend you go there” list.I’ve recommended it to visitors, friends looking for a good first date spot, and I’ve eaten here both when I was a meateater and now as a vegetarian. If you’re wondering where to get some good bites in Logan, check this place out. I am finallyrating this place because my takeout order on 4th of July was too delicious to not rave about. Thank you! Read more
Had lunch and drinks - quality of both were excellent. Bartender that served me was a breath of fresh air.
Staff are nice and helpful, however they are overworked and understaffed. This causes a long delay in getting ordered... items. *Updated Review* Came back a few weeks later, needed to process some work stuff and was wanting to give this placeanother chance. Stopped in, ordered a drink and then got a sandwich recommendation by Arturo. The drink was good, a little sweetfor me but the sandwich was great, could of used a smidge more spice for a little kick, maybe a little scotch bonnet infusedaioli instead of the jalapeno? The chicken was juicy and the batter was nice and crunchy. I was disappointed in the friesthough. They were cold when I first got them, had them refried but ended up tasting stale/old, and powdery. Thinking improperlycooked or wrong potato used. Polished most of them off anyway. Read more
Came here for our friends birthday and Vinny was absolutely amazing! It shows that he genuinely cares for his customers. His... energy was great and he was very funny. He Made sure we had everything wether is was refills, more champagne bottles. If I couldrate more than 5 stars I would. Definitely coming back to see him. Read more