Reviews for The Family House in Chicago, IL
They have no service, food stinks. You better save your money.
I got the dishes that were more Malay in flavor, and they were very tasty. The peanut sauce was a little disappointing, it could... have been a bit more spicy. Maybe the cook was taming it because I'm white. Haha. Good prices and kind service. This isdefinitely a hole in the wall type restaurant, probably owned by a local family, so it's a pretty fun place to go. Read more
Ok, so the food is really tasty and it's fantastic to have a Burmese restaurant in Chicago! We're so happy to have you. That... said, you NEED to take the business more seriously. My mom and I excitedly chowed down recently and unfortunately both becameviolently ill quite soon after. The timeline and the fact that we shared all the dished suggested that it may have been from ourmeal. We called the restaurant to let them know about this (not wanting to report to the Department of Health, fearful that suchan event could be harmful to a budding business - one that we want to see thrive). Unfortunately, the person we spoke tostubbornly rejected the idea - "That's not possible." After a few minutes of back-and-forth, they caved, but we felt it was justto get off the hook, not treating the situation with the gravity it deserved. I'd like to give the benefit of the doubt oncemore and give the restaurant management an opportunity to correct the situation here, with perhaps a plan to review food safety.If that happens, I'd gladly change my rating to more accurately reflect our experience. On a less serious note, service waspretty seriously lacking (had to ask multiple times for silverware, including resorting to going up to the wait station. Again,giving benefit of the doubt given how early it was for the restaurant, but it needs to improve to succeed in Rogers Park! Goodluck, Family House! Read more
Ran into this place and was super excited! Very rare to find a Malaysian restaurant. The prices were on the lower end in... comparison to the prices on Devon and the food was amazing. Very satisfied with the portion and the service. The people werevery welcoming. I hope they keep the prices, quality, and the portions the same because I do plan to return many more timeswith family and friends. Read more
Their roti canai daal, when they still have it in stock instead of trying to improvise it after running out.