Reviews for Taco Bell in Chicago, IL
ordered through the app around 1am. waited in drive-thru line for half an hour to even get to the speaker. was told at the... speaker to come up to the window. waited another half hour. got to the window at 2am and was told they couldn't make our orderbecause they had closed. Read more
My favorite Taco Bell in the city, they have Cinnamon Twists, plenty of worthwhile seating and a great, attentive staff, check... 'em out! Read more
Car in front of me ordered $45 of food and had it in 3 minutes. I had placed a mobile order and was asked to pull around to the... lot and someone would bring it out. Then i was told to get back in the drive thru line which is now 11 cars long. Unprofessional Read more
Just got home after waiting in the drive thru 20 minutes to realize they forgot 4 taco supremes and now they're closed. terrible... service, had a grilled cheese burrito box and the 4 tacos, easy order but they still managed to mess it up. Started eating now inoticed they also forgot the nachos that comes with the box but remembered the dipping cheese. Read more
I ordered a Taco party box which 12 tacos . I asked for eight soft tacos with only meat , cheese and sour cream . I asked her to... repeat that back and confirmed eight soft tacos with no veggies .Two more hard tacos with no veggies, and finally two supremewith everything.with two drinks it came to a whopping $36.00 . As picture indicates all the soft Tacos were loaded with lettucesmooshed into the cheese and sour cream so if you try to remove it , it brings everything else out with it. I?m stuck with eightsoft tacos my kid ant eat . I tried calling repeatedly and their phone is either busy constantly or off the hook. I?m stillreeling at the $36.00 for this , and can?t get thru to document what they should replace . Most fast food places have a log bookfor replacing foods prepared incorrectly- but you can?t let them know if they don?t want to hear it. Read more
First time trying Taco Bell? & I must say I?m quite impressed. Ordered the taco burrito package & 2 chicken tacos as well as 2... Cinnabon?s and everything was really good. Welcoming staff. Read more
I had a terrible experience with this restaurant twice in one evening!! The first time was when I place an order through... doordash they messed up the order ordered 2 grilled burrito boxes and a extra burrito a spicy grilled dbl steak burrito butguess what neither box contained grilled burritos or the extra burrito (oh did I mention there were no boxes) our food was halfwrapped and thrown in a big bag. food was coming out of the wrappers. doordash refunded me completely thank God and apologized.since we didn't get the correct burritos and don't have a car we had to take the bus to get the correct burritos and paid again!I went to the store. placing the order through your own app made no difference the spicy double grilled steak burrito was stillmissing again for a second time!!! when we were in the store there were only a couple people eating inside there was no car indrive-thru; so I don't understand how they could mess up two times for the same customer in one evening. It's funny how somepeople scream for pay but yet they can't even read or follow instructions correctly! This location really needs to start hiringbetter employees or offer better training. I wish I could give this place zero stars. After looking at the reviews looks likethey mess up alot of orders very sad very sad. I wish Del-Taco was here their food is way better and tastier. Read more
Don't go to this Taco Bell. Worst service, always forget items. I live in the area and always had issues. Ordered food through... drive through recently, paid $40, then told to wait in lot. Waited 30 minutes, then the lights went off. Knocked on the dooronly to be blatantly ignored for another 15 minutes. Finally had to call the police to get them to open the door and they said"we gave the food to someone else" and refunded me my money... only because Police were called. Whoever owns this location needsto monitor the behavior of their employees and their "short" manager. Drive through employee seemed to be on serious drugs. Read more