Reviews for Subway in Chicago, IL
The night shift guy is a complete hot head with a power trip. He'll make you wait... just because he feels like it. He'll also... yell and berate you if you have a problem with that. You payed for your sandwich already? He won't hand it to you because he'sgot some business to settle with another person. Well, that's what I witnessed before leaving. Maybe I just came at a wrongtime. But apparently he's had problems consistently, according to another reviewer. Take your business elsewhere because thereare a handful of better subway locations with friendlier staff. Read more
Worst service and multiple issues with this location. First time I placed an order ahead on the subway app and by the time I got... there to pick it up they had canceled my order the person working then tried to tell me that they never received the order butmy card was already charged. The next time I ordered I ordered for delivery and everything came soggy and gross and a mess. Thethird time I ordered they charged me was a total of $70 they charged my card I got an email saying that my card was charged.Waited over 2 hours for my delivery tried calling the store at least 20 times and no answer it was 6:30pm. I finally gave up anddid not receive my refund until the next day no apology call from Subway nothing. The customer service here is the worst I haveever seen in any restaurant. The workers are rude and will scream at you and they definitely lie about receiving orders or notand feel like deleting and canceling your order because they don't want to do it. I am sending a complaint to Subway as well. IfI could give zero Stars I would this place needs to be shut down. Read more
This Subway is the type of place to spit in the food as they are preparing it. Every employee I?ve encountered has been spiteful... at this location. Don?t get me started on the night shift guy, he gets a kick out of arguing with people. I?ve been or passed bythere many times at night as I go to the JJ peppers next door and it never fails to see that guy in an argument with someone. Ilive about a 3 minute walk from this location but I choose to go elsewhere every time I want subway. I wouldn?t want to give thepeople who own this place any business whatsoever for allowing their employees to treat their customers any way they please. Read more
I had an issue here My first time , however the owner of this subway was very kind and responsive. The food was good, so... that?s the reason I am giving 5 stars. The employees during the day shift is hard-working and kind also. 5 stars Read more
Very very bad customer service. On November 15 2021 around 12:45 am a very disrespectful and non appreciate service wasn't... acceptable. It was mention by the store employee " I'm too tired, sits down and then goes to throw his trash of the day." Iwould've have asked for his name but it was whatever. To the store owner " Please have a conversation with the employee workingat this store. Thank you so much and looking forward to see a new change. Read more
On the craziest nights, Subway is the best bet. Thanks brother
I?m coming home from long day at work, hungry. I have always lived very close to this subway. Very convenient. After this... morning I will not be coming back due to the very poor customer service. This subway has multiple 24 hour open signs, I expectit to be open regardless the time. Door was locked, as I knock on the door, I look in the back to see the worker sitting on hisphone. He acknowledges my presence ignores my knocks and continues to be on his phone. Lazy worker that needs to be fired. I wastired and hungry, and the worker decided to start videotaping me, and my car as I pull off after sharing frustration to the poorcustomer service I received! and this subway will be hearing from me, because this worker could not be appropriate andrespectfully explain why the door was locked... Read more
I never eat at Subways. Their bread makes me gassy and definitely not good when you are traveling.