Reviews for Starbucks in Chicago, IL
I am a disabled citizen from Schaumburg and Today on my Birthday, my daughter, son in law and 10 year old grandaughter took me... to Chicago, yo a festival, as a treat. In the way, we stopped at this Starbucks location to get my free coffee and treats frothe family. But we needed to use the facilities, so the 3 of us went to one of the 2 in this location. My 10 year old needs alittle push and my daughter is concern about me falling. Then suddenly someone starts knocking the door really loudly, screamingto us that we have to go out, she cannot have 3 people at the same time. She was screaming sooo laud and being so rude. Weunderstand policies but no need to be screaming and making this big deal without knowing the situation. Then we came out andall three clerks, well all the people were starimg at us. Embarrasing. No need for that. We did not buy anything afraid theywere to spit on my drink. So rude and with attitude. It was 5:15 or so on my B-Day, October 8th. Bad experience. Read more
I went in with my 10 yr old daughter and my handicapped mother to get coffee but needed to use the washroom before, all 3 of us... went in the bathroom and this really rude person started knocking on the door saying only 1 person allowed in the washroom, (understandable) but she kept knocking and screaming at us telling us to hurry up.... NOT COOL. We came out of there and decidedNOT to consume there. Bad experience and the screaming and rudeness... never again will we stop here. Learn some customerservice people. Saturday Oct 8th 2022 around 5:15pm. Retrain your employees to have manners please, they could've said the samething without ridiculizing your customers. Read more
Best Starbucks-experience ever. Nice store, friendly staff and the baristas make THE BEST macchiatos and hot chocolates!
Pretty nice place. My first time there I ordered a ICED Royal English Tea Latte but they gave me hot instead. It was 90 degrees... outside. It made no sense. But I took it anyway. Would still definitely return because it's near my work. Read more
Always a wonderful experience to have awesome coffee.
Barista was so rude, i asked her if she had put classic syrup in my iced coffee and she kept disregarding my question and told... me she had made 15 drinks after mine do she couldn't remember like okay?? I'm a barista too and i would never speak like that toa customer and i would remember what i put in their drinks, especially since she had just handed me my drink and she wanted tosay she made 15 other drinks after mine. After i got my drinks i was waiting almost 10 mins for my chocolate croissant, whichthe boy who rung me up never even put in the oven. Honestly the customers have better customer service than the workers ???? Read more
I messed up and spilled my entire coffee all over the floor and it splashed everywhere. The staff was really nice about it and... made me a new coffee for free and told me not to worry about it. Very good service. If I had cash and wasn't in cripplingcredit card debt I would give them a big tip. I don't deserve service this good. Read more
Awesome service and exquisite Mocha coffee.