Reviews for Starbucks in Chicago, IL
Bad attention! Maybe I came in at the wrong time but the lady who took my order was rude, she didn't have manners of... communication. Read more
Even though the location was busy orders were taken and dispensed quickly. Nice environment.
Terrible customer service. Page, she is so rude, she yelled at me that I ordered paradise drink, but I ordered the dragon... drink. I?ve never seen the dragon drink like this. ((((( ???????????????????????????? Read more
This is what I got for a Venti size ice shaken espresso, I was informed that since I ordered LIGHG ICE, so I can only got half... size due to their milk and shot ratio. Maybe she is right, and the people who made my coffee before was wrong. And I orderedthis same order like over 200 times before (literally like almost everyday) and she is the first person to make it right ratio.She asked me if i wanna more milk and she can give me more milk, why bother? Since you did right, then why make it wrong? Read more
Edit: This issue recurred again at 1139pm on 10/26/2021. You know what? The drinks are inconsistent but its a starbucks and... thats fine. I would not bother to review that. This review is because this Starbucks is a rude neighbor who routinely schedulesshipment deliveries and industrial work on a residential street against local policy between 10 pm and 6 am. Even if it wasn'tagainst city policy, its just plain rude. I share an alley with another coffee house, even closer who has never needed todisrupt others overnight to conduct their business(they also have delicious pie, whereas this starbucks has the crappiest defrosted mini stale continental breakfast croisants....) . They also scheduled their remodeling work during prime hours ofneighboring businesses without consulting them. Just bad neighbors. With overpriced extremely low quality croissants. Read more
Thanks to National Coffee Day. Free Coffee is Pike Place Roast. I got mine! And you guys updated the whole Store. Last time I... was here the theme was so dark Green, but now it's more of a light Caramel theme. Which looks good on you. Very spacious. I'llbe back. Read more
This place is NOT for tea drinkers. I ordered a citrus defender tea drink. I had to explain what it was to the man on the... register. One: Then the lady that made my tea made it completely wrong. She put citrus jade and peach tranquility tea bags whendefense tea are only used. I asked her to remake it. Two: Next she gave me defense tea only. I burned my tip of my tongue toconfirm she forgot the lemonade. I told her she forgot the lemonade and asked her remake it again. Three: she gave the defensewith lemonade. Four: too bad my tongue wasn't up up to being burned a second time or I would've realize she forgot the honey. Ihad wait until after my son's baseball game to return to Starbucks to rectify this. She gave me 2 packets of honey. I put themin the already cool tea. Since the honey wasn't in tea when hot it didn't get mix well. Thus the tea was once again not maderight. ???? What was the saying Starbuck's uses: If your drink isn't done right the first time let us know and we'll remake it.If it's not done right the second time you must not be in Starbucks. Well I was, and it wasn't done right 3x! I wish I could saythat this was first and only time that happened. It wasn't. The previous time I ordered the exact same tea. I didn't even getcheck it out because my husband was rushing me. Unfortunately they gave me mint majesty instead. That tea was also completelywrong. Those are starbucks own recipes with no substitution. What the ???? are those people doing over there. HIGHLY don'trecommend. Read more
I get that a Friday morning is busy, but it?s frustrating when all I order is a simple breakfast sandwich with no drink and I... have to wait 12 minutes. I wish walk ins had some priority over the overwhelming online orders. Read more