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Reviews for Shake Shack Willis Tower in Chicago, IL

Ivan S 1 year ago
4

Very nice location and friendly staff to help me with my order. The food was amazing! Bit pricey over $40 for 2 people. More... energy from staff would me nice since I don't come as much to the city. Read more

Javier Cruz 2 years ago
5

The Shake Shack has unique variety of milkshakes is impressive and their burgers & fries are quite tasty! I had the mushroom... burger which was incredible. The bun was soft and delicious. The restaurant is very modern and clean. Their employees werereally pleasant, personable and professional. I had a good quality service here. Would definitely be back again. Read more

Tabitha Yang 2 years ago
5

The burger was super fresh and chicken sandwich was juicy!

Jeff Bergstrom 2 years ago
3

The food is good and the space is very nice and clean and well maintained. Staff was very nice. The problem is cost. I had a... single burger (no cheese), plain fries and a small soda and it cost $18.50 (they asked for a tip). The food is tasty but it isstill fast food. The fries cost $4 for a small portion. For $18.50 I can get some nice dishes at much butter restaurants.$18.50 for one meal at a fast food joint for a burger and fires is crazy and not really worth it. Read more

E L 2 years ago
5

I know my way around a Shake Shack and this one doesn?t disappoint. The only downer is I couldn?t get my app to work for pick-up... at this location. The self-service kiosks worked just like the app and service was fairly quick even with how busy it was. Foodwas great. You can never go wrong with a single Shack Burger. Plenty of seating. Read more

Jeremy Lydon 2 years ago
5

We were gonna hit the observation level with the cool plexy boxes but for some reason ended up eating at this place. You order... on a kiosk system then a quick wait for the staff to call you when your order is ready. And I'm being serious here- it was allreally tasty - burgers, nuggets, fries and shakes - gladly go back. Read more

Jasmine K 2 years ago
2

Overpriced McDonald?s. This was my first time at shake shack and I was surprised how others genuinely like it. The burgers and... chicken sandwiches are so small, the quality is abysmal and don?t even get me started on those fries. I?d rather save the $$going to other fast food chains. Read more

Hanna Romero Molina 3 years ago
5

Food is tasty there, the location is great. Spent $27 on 2 burgers and loaded fries, which is pricier than other fast food... chains. Read more