Reviews for Potbelly in Chicago, IL
The employees were very warm and friendly not to mention fast with my order! ...I love this Potbelly's
The Pot bellys at this location is very great and tasty. The texture of the meat is wonderful and well. Beautiful like fried... onion and peppers. Also the customer representative are friendly and beautiful along with being patient healing my tears justlike that tragic day on the phone. Read more
DAMARE did an incredible job. I told him I love hot peppers and he was kind of enough to ask me if I want extra. He even showed... me the amount he put on the sandwich and asked if that looked good which I really appreciated! BEST experience thus far basedhundreds of lunches I have eaten at Potbelly's across Illinois. Cheers! Read more
I'm a big consumer of potbellys, I had sandwiches from different locations. I haven't being on this one from lake and state.... Nothing wrong with my sandwich, it was the service. I do not know if you guy's are short on staff or you need to retrain youremployees, there was a line of people behind me waiting along with me for sandwiches. My sandwich was already out of theconveyor oven. And the person who was supposed to prep my sandwich step to the side to be om her cell phone, she didn't evenbother on saying anything, was talking to another person was stocking bread, and after 10 minutes someone else stepped in tofish the order and give me my sandwich. Read more
I will start by saying I love Potbelly's however, I was super disappointed for the first time. My friend and I decided to each... get the veggie melt and take it to Millennium Park for the Grant Park Symphony. After arriving to the park we opened oursandwich only to find there was hardly any avocado on both sandwiches and the little bit that was on mine was black and had tobe taken off. Mind you, avocado comes on the veggie melt automatically. Also disappointed that I was asked if I wanted avocadoeven if came with it, my friend wasn't even asked. When she inquired about avocado on hers(which was already made and badged),they didn't put it on. The person making the sandwiches seemed put off that he had to open the sandwich and put it on. Read more
I had 2 great experiences in this restaurant today. First the wreck with chips and a lemonade was delicious. Second, when I... needed a bathroom, potbelly was there. They just earned my loyalty. Come and visit. It is just off the state and lake Lstop. AWESOME!!! Read more
This is not my first time in this place, but this was actually a really bad experience. 3 people working in this shift, nobody... says hi, or welcome, they added the toppings that they wanted not what we asked for, never offer beverages at the time ofpayment, noticed too that as soon as there are no guests, staff sits down and chill, ( boyfriend visiting one of them to kissingand hugging in the guests area) definitely they need a supervisor because service is BAD! (Date of service March, 11th @ 6.00pm) Read more
I love Potbelly. I especially love their food and the service that they provide. The food is great and delicious. I also like... how clean they keep their restaurant, It is very important to me in choosing a place to eat. Read more