Menu for Potbelly - Chicago, IL | Sirved
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Closed:8:00 AM - 9:00 PM
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Cuisines:
American North American
American North American
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Features:
Takeout , Delivery , Non-Contact Delivery
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Dietary:
Vegetarian
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Known for:
Casual, Cozy, Live music, Quick bite, Comfort food, Healthy options, Vegetarian options, Good for kids, Staff wear masks, Catering, High chairs, Restroom, Seating, Wheelchair accessible entrance, Wheelchair accessible restroom, Wheelchair accessible seating, Debit cards, College students, Popular with Tourists, Dessert, Dine-in, Dinner, Lunch, Popular Lunch, Good for groups, Solo dining, Family-friendly,Read more
Potbelly in Chicago, IL, is a American restaurant with an overall average rating of 3.8 stars. Check out what other diners have said about Potbelly. Today, Potbelly will be open from 8:00 AM to 9:00 PM. Worried you’ll miss out? Reserve your table by calling ahead on (312) 212-1605.
Don’t feel like leaving the house? You can order your next meal from Potbelly through Uber Eats.
Looking for something specific? Potbelly includes vegetarian dietary options.
For a similar meal experience, check out Poke & Roll and Starbucks as an alternative.
Have you eaten here before and want to share with others? Leave a review!
Additional Information
My friend and I came just before 8:30pm, knowing they close at 9pm. Even still, when we walked in my friend asked if they were... open as a courtesy, and the man working behind the counter looked put off and said "yeah, only for the next 30m," while lookingat the clock. Then, my friend tried to order a salad and he again seemed annoyed, and said "we haven't had a salad order inseveral hours, so I don't have fresh stuff... i'd have to go in the back and check if we have any more..." and just stood there.My friend declined and said she'd go elsewhere. But #1- why aren't there fresh options when you are still open for a good 30m?#2- why would you even state that, and not just go ahead and go check because that's your job? He was waiting for her topolitely decline, which she did. The whole experience made us feel unwelcome and I would not come back to this location. I amvery courteous and understand things like this can happen, maybe 10m til close. But come on, if you're open for 30m please don'ttreat your customers as if they're putting you off to do your job. 2 stars only because the food I was able to get, was ok. Read more
I am giving this location a 0 star. The order was a total misstep. Nobody took accountability. The delivery person totally... cancelled the order, the cashier who answered the phone was absolutely rude and unhelpful. The manager once I arrived to go pickup the food was shockingly unhelpful as well. He didn't have a choice but to refund my order, but he made me feel like I shouldhave been thankful he did that, that was minimum of what he should have done. It was the lack of empathy and professionalism.Instead of saying I apologize for this inconvenience offering a goodwill gesture/restitution he just said "it's not on us."Whether Uber made the delivery mistake or not, they are affiliated with the Potbelly company, they were driving FOR you, so yesit is your fault. Even if it wasn't, it certainly wasn't mine; the customer. Everything involved with this experience was bad, Ihave nothing kind to say about anyone I spoke with, all affiliates/employees involved. I'm shocked this situation wasn't maderight. I am shocked I wasn't offered an once of empathy from the employees especially the manager. Read more
Visited here often but things have gotten pretty bad as of late. The last time I visited to pick up an online order, I had to... wait around 15 minutes for them to finish others people's sandwiches that were walking in while I was sitting there waiting.Finally I left and called and asked them to cancel my order and they said no. They wouldn't do it. It wasn't even made! Read more
Fantastic sandwich! Hot, fresh and tasty. Friendly staff too.
Q & A
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FAQs
When is Potbelly open?
Potbelly is open on the following days:
Monday: 08:00 AM - 09:00 PM
Tuesday: 08:00 AM - 09:00 PM
Wednesday: 08:00 AM - 09:00 PM
Thursday: 08:00 AM - 09:00 PM
Friday: 08:00 AM - 09:00 PM
Saturday: 10:00 AM - 05:00 PM
Sunday: 10:00 AM - 05:00 PM
What forms of payment are accepted at Potbelly?
They accept Debit at Potbelly.
Does Potbelly offer delivery?
Yes, Potbelly offers delivery.
I ordered the apple walnut chicken breast salad and it were so delicious. The best salad I have tasted yet.. wow