Loading

Reviews for Potbelly in Chicago, IL

SHEILA WATTS 1 year ago
5

I went to this Potbelly today after swearing I would NOT patronize another Potbelly after Nov 6 fiasco (and still waiting on... Corporate to call and get my refund). I wanted some soup (Chicken Pot Pie) plus it was cold and dreary outside and this wouldhit the spot. I took my chances and found this Potbelly just 2 blocks away from my daughter's school. OMG what a difference. Iwas greeted with a smile, it was clean and the staff was professional. UNLIKE THE TAYLOR STREET LOCATION (2 HORRIBLE INCIDENTS -NEVER GOING THERE AGAIN... THANKS TO THE MANAGER FROM HELL/TAMIA). Taylor Street needs to take note from the Milwaukee store andlearn how to treat the customers, clean the store and definitely work on their attire, personality, etc. Taylor St locationneeds an ENTIRE MAKE OVER/OVER HAUL. Thank you Milwaukee for rhe good food and positive experience. ???????????????????? Read more

DJ MOPHIUS 1 year ago
2

???????? BEWARE NEIGHBORS ???????? oct 19, 2022/ 3pm This potbellys is charging it's customers 99 cents for a paper bag with... handles. ( manager; VERONICA/VANESSA) scamming customers. OWNER; WHAT KIND OF SCAM IS THIS TO OUR NEIGHBORHOOD CITY TAX FOR A (PLASTIC BAG IS 7 cents ) 83 cents over, Muntiply that 83 cents for 1,000 customers $830.°° just in bag scamm yet not for thecity for your manager pocket VERONICA/ VANESSA. Charging 99 cents per bag as a peace of loft of plain bread scamming customersnot professional at all. 99 cents multiply by 1,000 customers equals $990.°° dollars. For you manager VERONICA/VANESSAPOCKET. Charging and voiding for her own benefit scamming customers with a owner buissness that is not very smart forbuissness. Read more

Nat Tay 2 years ago
3

This place normally delivers but recently let me down. I was excited to try the new limited edition gyro flatbread. I asked for... extra onion and tomato ? they put three tomatoes on my sandwich. Not to mention the flat bread was stale. Very disappointingafter having watched YouTube reviews on the sandwich to the point I got off my sofa and had to go get myself one! Le sigh. Notsure what happened but hoping they bounce back like I know they can! Read more

Michael Hamann 2 years ago
5

The staff at this location are so nice! Clean facility. Sandwiches were delicious!

George Laureano 2 years ago
2

Bad service no respect asked how much bacon was extra and her response was idk and then she asked me if I still wanted the bacon... ?. I asked for a skinny and got a regular and was charged for a regular when I specifically asked for a skinny ?. The sandwichwasn?t even cut in half and was thrown together very sloppy Veggies were cut to giant portions didn?t seem like anybody wantedto be there just miserable vibe they were constantly in the back ?.I witnessed one customer receive attitude when she asked forher salad dressing what?s up over here ????! Read more

Patty Bogosh 2 years ago
1

This Potbelly has the lowest quality food of any Potbelly I have been to. I have given them numerous tries to get my salad right... - yet consistently have brown/slimy lettuce, moldy tomatoes or fatty/undercooked chicken. Today I picked up my order and it hadspoiled lettuce. When they remade the salad for me, sent us home with spoiled dressing so we had to walk back over to show them.They do not care about their food quality at all and I have given them far too many chances. Buyer beware on spoiled food if youvisit this shop. Read more

Sandra Reyes 3 years ago
1

I would never come here again, I was a customer and needed to use the bathroom but they lost the bathroom key , no one wanted to... help and I was told they weren?t going to stop what they were doing to look for the key. Interesting. Then why do they havebathrooms if we can?t use them ? Read more

Jam R. 3 years ago
2

First time I ordered a roast beef sandwich but had pieces of ham on it. I don?t eat pork. Then, I got chicken pot pie soup... with no crust pieces (the best part). I won?t be visiting this location again. Read more