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Reviews for Popeyes Louisiana Kitchen in Chicago, IL

JerBear 1 year ago
2

Popeye's has really fallen off they used to be my favorite fried chicken spot. I ordered around 8pm so outside of the dinner... rush but it still took 20 minutes. The fries and tenders I got were cold and definitely not fresh. They only had 3 peopleworking so service was slow. Do yourself a favor and go somewhere else for better, fresher, food. Not worth it anymore for theprices they charge Read more

Jacek Mroz 1 year ago
5

The management team was amazing very attentive and friendly along with the employee?s customer service, everyone made us feel... welcomed very much being super attentive. The store Itself was extremely clean inside and out, store looked great appealing tothe eyes was amazing experience will come back very often, love the food had everything from tenders and bone in chicken totheir surf n turf everything fresh and tasted great. Read more

Rick Best 1 year ago
5

My review is based on the experience I had. The crew who served us was exceptional! Her customer service skills were... outstanding! She was very knowledgeable about the menu. She truly was awesome. They went above and beyond to make sure everyonehad what they needed. The food was really good! The Chicken is not greasy. Read more

Lenora Brown 1 year ago
4

The food was hot, fresh and delicious. The Mac and Cheese is the closest to homemade you will get from any fast food chain. The... chicken was delicious as always and heats up very well in the air fryer. The Red Beans and Rice is still a delicious classic.However, wjy they changed the biscuits to these flavorless hockey pucks is beyond me.. Also, I tried the Banana Cream Cake wasdry, crumbly and messy. It was like someone took the crumbs that stuck to the pan, piled it up in a bowl and topped it withbanana flavored Cool Whip. This location was clean but because it is across the street from a High School, it is packed withstudents sitting there on their lunch periods. I noticed when I was there that most of them are eating lunches not from Popeyesand I had to be careful to not trip over backpacks on the floor. Next time I will use the drive-thru. Read more

Paul Carrano 1 year ago
5

Food is always solid and the staff is extremely friendly. Grabbed some quick take out but went inside instead of the drive-thru.... The woman running the register (and probably doing nearly everything) was so friendly. Order was perfect. I don't mind waitingan extra minute or two for a fresh order. Good stuff. 10/10 Read more

Pretty Popping 2 years ago
1

Went here Wednesday first time and Am a just say this is a terrible place please go find another Popeyes location... The workers... here are rube food here is trash the workers where literally lounging around doing nothing when I came in and they don't washthere hands.. they are rube and lazy and a little bit slow and your order will get messed up always check it before you leavebetter yet don't go to this one. All the bad reviews about this location and nothing is getting done there is sad and pathetic Read more

Elizabeth Childs 2 years ago
2

The food here is usually pretty good but they will ALWAYS get your order wrong. It's always missing a side or two, they give you... a small when you paid for a large, etc. Make sure you double check the bag before you leave EVERY TIME. It's always absurdlyunderstaffed to the point where you could be waiting an hour for your food. Takes less time and less headache to just drive tothe one on Irving instead. Read more

Quello Smith 2 years ago
1

Theyis so race is here the general manager hated me because I was the 21 and black so he brought another general manager from... another store to fight me because he didn?t want to risk of the job and he?s actually play with nice he goes around playing withknives. The date that they fire me they ran me out with a knife and different people and had a guy from another store try tofight me some inside the store. Believe me if google let me post the video I would Read more