Reviews for Popeyes Louisiana Kitchen in Chicago, IL
After sitting in drive thru 35 minutes watching more employees on the outside than actually working.... when I got my order and... got home...oh after the attitude from drive thru my order was wrong and speaker doesn't work... owner needs to pay attention. Read more
Tried this location 3-4 times, every time they can?t get the order right. Ordered a 2 pc combo with a side of mashed potatoes... and a lemonade. They gave me one large side of mashed potatoes and a lemonade. The drive thru is always out of service, neverhave ice, the chicken is stale, and the workers there don?t even check the orders. They just give you whatever and charge youanything for it Read more
If you want to be ignored this is the place to go. Ordered and was looked over and several people who came in after me was taken... care of. The lobby was the void of A/C. Maybe it was because I didn?t speak their language Read more
This is the 7th time I came to this Popeyes and it's been terrible everytime. The drive through is never open. The floor is... slippery, and the wait time is ridiculous. I ordered online at 3:34 and I'm still waiting for my food, it's 4:41 at the momentand this isn't a one time thing. The last 7 times I came here it's been like this. Love Popeyes, but this building needs newmanagement Read more
I was told the drive through was out of service through the intercom while at the drive through. No sign posted before or at the... intercom. Walked in, a misspelled sign in poor penmanship said the debit/credit card machine was out of service. The fountaningdrink machine also had a sign that it was out of service. Kitchen door propped open in the rear with rats roaming around. Womanwho I assume was the manager was standing in the back talking it up while everyone else worked. Gets a 2nd star because theother employees were doing their jobs and it's still a Popeyes so food is fine. Restaurant was the worst I've been to though forthe above reasons. Read more
Idk why we keep giving this location a try when every single time we?ve ordered, there are multiple issues. The main issue we... run into each & every time here is that the tenders are nothing but dry, inedible breading. I?ve told them that I don?t mindwaiting for a fresh batch if need be & they always say ?we have a fresh batch ready.? I?ve spoken to managers a handful of timesbecause I?d rather not waste my time writing online reviews especially if the problem can just be corrected. I?ve shown them theunacceptable food we received and not once has anyone compensated us for the $50-70 worth of food we received that waspractically inedible. The bone-in chicken is never cooked properly at this location & you can tell just from the photos alone.Like I said, the tenders & nuggets are garbage just at this location, in my experience. & the only EDIBLE food would be thesides although we always get large sides & they are less than halfway full each and every time as well as ice cold so while I?dlike to have something positive to say, I can?t think of a single thing. We have a large family & our orders are large & veryexpensive & for $40 worth of nuggets & tenders, they typically give us 2-3 sauces like it?s some kind of joke. If they forgetaltogether, that?s bad but an entirely different issue. If we are owed 12 of the SAME sauce, I can?t understand why we only gettwo & we?re left with all these dry nuggets and tenders. It?s honestly disgusting & I?m sure it won?t make a difference in theirlack of professionalism & dignity, but this last time we ordered was too terrible to not warn anyone about. Read more
Drive thru was closed so we had to come in and order but the young ladies where very attentive. The chicken was by far the best... compared to other Popeyes locations in the city it was perfectly cooked very crunchy !!! Read more
I placed an Ubereats order and they missed an item I called and phone ringing 3 minutes nobody answered. Very bad business