Reviews for Pollo Campero in Chicago, IL
Let me first start out saying that the food looked good and it does not come out the way it looks in the pictures and I waited... literally 35 minutes for one chicken sandwich and fries they misplaced my order and had to make the order again which made mewait another 15 minutes and it came with pickles which I asked them not to put on cause I am allergic at this point I only hadabout 15 minutes left to eat my lunch and head all the way back to my office which is unrealistic I will not be coming back hereagain which is a shame because I was excited for another chicken place in Chicago if you want my opinion go to canes they areway better and faster and better service and anything has better service then this place Read more
Bizarre and disrespectful treatment of my family by the cashier. It?s something that I?ve ever seen at a fast food restaurant... before. In every other fast food restaurant that I?ve ever eaten in over the last half century, if a family enters, it?scustomary for the family members to seat themselves at an empty table while one or two members of the family get in line toorder and pay for the food. Not in this restaurant, though. Five members of my family took their seats at a table while my adultson waited in the line to place the order. A cashier came out and told those seated that we needed to get up from the seats andall go stand in line with my son ? on the ground that patrons aren?t allowed to seat themselves until the moment they have theorder of food in hand ? as if we were somehow trying to steal the seats without buying food there. Very alarming treatment. Lasttime we eat there. The staff doesn?t seem to be familiar with the conventions of fast food restaurants, in which, unlike withmore formal venues, there is no host or hostess to show people to their seats. Read more
I originally rated this restaurant as 5 stars because they used to be excellent. I'm revising my review since they removed all... the good sides from the menu and now the only side options left are all terrible and bland. The corn salad was the best thing onthat menu and it's gone. Read more
Extremely DIRTY inside and out, pricey, bad service, no utensils provided, smaller portions, no size choices, cold food, old... drinks, a TOTAL DISASTER!! IF IT IS AN INTERNATIONAL VENUE SHOULD UPGRADE THEIR IMAGE AS WELL EVERY ITEM ON THE MENU ANDRESPECT ORIGINAL RECIPES. Read more
I was there with friends last weekend and i must say?service was exceptional. There was a long line but it went fast. The staff... communicated the wait and they were friendly and accommodating. Chicken was on point! Tasty, delicious and hot. We willdefinitely be back. Thank you for making our day. Read more
Their chicken is just like home. I love the plantains as well. My first time to try the horchata, a surprisingly refreshing... drink. Read more
It's been a while since the last time I came here, even though the fried chicken taste good, doesn't come even close to the... original Pollo Campero fried chicken from Guatemala which is the best in the world. I wish they made it the same. Read more
Horrible....... the horchata tastes like peanut butter. and the cashier race profiled me before anything asking if i speak... spanish, she uses a red wig and she was completely distracted. The chicken is ok but nothing special to comeback. she said thebread is good and it was dry AF. Read more