Reviews for McDonald's in Chicago, IL
I recently visited this McDonald?s and the service was fast and friendly even though i had a big order, thank you to an employee... Sarai, she was super helpful on my big order and made sure i left satisfied, i will definitely be back to this location wheneveri am in the area Read more
If I could this place would get 0 STARS. Took my little sister here because they?re one of the few Mcdonald?s that still have a... playground, then proceed to close it because they are located next to a school and ? it was going to get full ?. So instead ofdoing their job, they?d rather ruin their customers experience! On top of all that, they forget to give my little sister hersmall fries in her happy meal and then had the AUDACITY to look ANNOYED that they got asked for something that should?ve been inher meal in the first place. I would never EVER come to this location again, Inside OR drive through. 0/100 in all things. Read more
They will always mess up your order and give you an attitude. Only reason I go here is because it's close to my work, avoid if... possible. Read more
I was with my minor child in the drive thru . I placed an order and asked to use my promotional code . After stating my order i... was told drive to the window as i was still completing my order ,when i arrived to the window i told the drive tru worker myorder again and ask her to input my promotion code .. she began to say something under the breathe then told me why didnt i tellher the code at the speaker. I told her i did and was told to drive forward . I told her to add a menu item to my order and sherefused , saying Im not adding anything. I was so confused to why this employee was so disrespectful and disgruntled. I askedfor a manager and she replied why.. i said because i dont like how you are talking to me and refusing to take my order shereplied.. i still not adding anything and closed the window.. i waited and someone came to the window indicating they are amanager. She came straight to the window with out introducing her self or asking what was the problem,but open the window sayingyou cant add anything to an order . Which i was confused. I asked her what her name was and was she a manager she said yea andher name is Rosa . I told her i want Ed to place an order and use my promotional code and was denied she replied i alsoexplained to her how i was being disrespected and insulted by the drive thru employee. The drive thru employee was yellingbehind the manager.. i dont care . I dont care i dont like people like you .. the manager just let her disrespect and verballyabuse me in front my son and other workers. The manager Rosa did nothing to dismiss the drive thru employee. Which isinsubordination. I ask the manager Rosa for the district manager name and contact information as the drive thru employee isscreaming over her .. Rosa the manager replied call the number on the receipt. I asked her what was the owner name and the drivethru employee slammed the drive thru window closed. I was so embarrassed and insulted. I have no idea why the employees Read more
Not the first time it something like this happens here. They take forever and then they encourage you to do a mobile order and... yet run out of food. Customer service is the worst. The employees argue within themselves in front of the customers. Read more
All the times I have been here, there?s always something missing in my order. Horrible service. Went there an hour ago they... forgot to give me my spicy nuggets. Asked for a Travis Scott meal with no mustard and no onions and still ended up putting init. The meat was not cooked. My fries were cold too. Very disappointed. Read more
I already write a review for this restaurant, but somebody ereases. I went there and when I entrance the floors were very dirty.... I also tried to use the washroom and the play place had a poo in the floor. I also order a sandwich and the sandwich has a spolided lettuce. Read more
Every time I come here there?s always something missing in my order! If I want nuggets they always ?forget? to add 1 or 2 to... ever order of nuggets I don?t get it!! How hard is it to count some nuggets? You need a plastic bag or some condiments?! Forgetit! You ask for even the minimal thing and they give you attitude and get mad over any little thing! It?s as if they wereworking for free! Please look for people that actually want to work! Train them to better serve the customers! At first Ithought customers were just giving these girls a hard time but then with time I learned that was not the case! These girls arejust plain lazy and angry at life taking it out on the customers! There used to be a guy with curly hair that would take theorders and he was always so kind and polite! I don?t understand how with all these negative experiences and reviews these ladiesare still working here?! Baffling! They need an undercover inspector to go as a regular customer! Read more