Reviews for KFC in Chicago, IL
Lady taking my order was very attentive and professional got my order right thanked me for stopping in very pleasant visit.
Me and my family was in Chicago to visit relatives and I was craving for kfc so I stop at the location on north Ave around... 9:30pm or after I do not know exactly due to I did not receive a receipt. I know every time I visits I get good customer serviceand food be hot and fresh. That the only reason why I go to this location. I can say in the morning and evening service is greatwhen I order food in drive thru when I visit. But tonight I order a number 1, my chicken and mash potatoes was really cold. Idid not receive any hot sauce or honey with my order when I check my.I knock on the drive thru window to ask for some. Workersgather around talking, a young lady with a purse come to the window and stated, ?naw we don?t have no hot sauce or honey?. Whilethe lady who gave me my food with head set came to the window as well. My Fiancé stated really we always get hot sauce andhoney with our order. In my mind I knew they was lieing. Another worker walk past and the lady with the head set said we havehot sauce but we don?t have honey. We got the hot sauce package and left as we get to Narragansett I ask can he give me thereceipt so I can take a survey.he stated, the lady just gave me the card back with no receipt. So I?m here now writing I essayabout my service due to horrible customer service and as well I did not receive my receipt to leave a survey. I will not be backat this location again. Read more
Renne H was super rude and had the most obnoxious attitude also handed me my drink with the lid loose which caused some of my... drink to spill in my car. I also always get a mac bowl with large drink and large fries instead of regular of course I alwayspay extra and she said that it wouldn't be possible when asked to repeat the order at the window she rolled her eyes andrepeated it rudely terrible customer service on her end Read more
Always great hot food ,customer service impeccable love the staff food hot,fresh always
Use to be the best of all KFC now there preheating and using old grease and a little on the salty side
We forgot out coupons that we purchased was in the car, food very delicious today, service was fast,
This particular location tends to shut down 1 hour before closing. Representatives are not shy with informing you that they... will not make something for you. (Not that the location is out of the item just that they are not willing to make it) Read more
We have never met someone so nice who made a drive thru experience unforgettable. From the moment we pulled up we felt welcomed... and wanted, not like other fast food places that make it seem like we're wasting their time. There were 2 ladies when we pulledto the window so I'm not sure if it was Mariah or Cassandra that originally took our order but Cassandra was so so friendly andkind, then they both waived and said thank you. We felt so appreciated and will return just because of them. Read more