Reviews for Jimmy John's in Chicago, IL
The worst customer service and reception. The guy refused to take my order and claimed they ran out of bread but it was on the... counter! and they acted rude and super unprofessional when we asked if they have any other options. worst experience ever. Read more
I went here today intending to order a #12 Beach Club. This Jimmy John's has a supply shortage of turkey. that in itself is no... big deal, I'm fine substituting another meat for my sandwich. the problem is, when I asked to sub something else, they wouldonly do it for a $1.50 surcharge to me "for extra meat" because of their issue! that's ridiculous. I did not want double meat onthe sandwich, just the regular amount of a substituted meat. I worked around it and just ordered a Veggie with extra meat, whichis only $0.20 more than the #12 I was going to order and includes the same ingredients plus extra cheese. They should be ashamedof themselves asking customers for extra money because they don't have all of their ingredients. I do want to say I gave 2 starsbecause the helpless employee working the cash register was very nice and apologetic while his manager was being a jerk. Read more
Top of the line JJs. I ordered online. I accidentally had my home address instead of work address, i realized too late and they... delivered to the wrong place. They were very nice and delivered me a new sandwich to the right place. Definitely order fromthese guys, they are awesome. Read more
1st time at the establishment. Ordered 2 sandwiches, one for me and the other for a friend which I ended up eating as well.... Overall the sandwiches were good. The lady that helped was nice also. Read more
So far, I've gone there twice because it's the closest jj's to me but both times, it's taken 20+ minutes for my sandwich to be... ready and it was not made correctly one time. Not Freaky Fast @ all! The servers were nice though Read more
My wife and I went there hoping to get a great sandwich and guess what, we did. The sandwich was delicious and the service was... great as well. Will go there again before heading home to Brooklyn NY Read more
I usually go here to get a sandwich for lunch or dinner since it's so close to my place but today they served me an old sandwich... with moldy bread and rotting turkey breast. I don't know why they had to do something like that. I'm a frequent customer andexpect to get value for what I pay. I did call them and let them know, and it seems like they were aware that they served asub-par sandwich. Bad service - would give 0 stars if it was possible. Read more
Just wanted to say Thank You to Kelly also the Jimmy Johns crew on Clark who made my sandwich it was FREAKY FAST literally... didn't sit longer than 2 minutes as I heard #17 Ultimate Porker ! Read more