Reviews for Jimmy John's in Chicago, IL
Despite being the only customer in the store, no one took the initiative to make my sandwich. They were busy eating, discussing... when they should clock in and wandering in and out of the back room. Poor customer service. Read more
I?m being generous by giving a 2 star review. Usually I order from here and never have to wait almost 2 hrs for delivery.... Ordered for my husbands lunch which was at 12:30pm it?s almost 2pm and yet still no delivery. Was told multiple time deliverywasn?t far 10/15 mins. Called after 30 mins of still no delivery. This location may well be understaff but come on guys. Ushould inform ppl of the delivery delay, I could have ordered from somewhere else. Ridiculous!!!! Read more
I got a turkey tom the sandwich bread was really hard but the inside was ok. Customer service was ok everyone seems tried kinda... makes you feel sad for them. Overall this place ok but their are better places. Read more
don't buy their sodas through delivery. It's very warm and old with melted ice. Tasted like minerals from the melted ice. Can... tell it's hours old cause it has lost its carbonation. Or they never give you your soda altogether. it's really upsetting. Read more
Let me start stating for the record that I never make a review EVER! But this store had an employee that surely made me do... one! Juan my delivery driver was very friendly and professional really made me feel like home "welcomed". I said thank you tohim what did he reply with? "It was my pleasure" the best customer service I have received in a minute. Juan you have the bestattitude and charisma keep it up!!! Read more
Their bike delivery guy will almost run you over and will aggress that you're in his way. And they don't, as you see below, pay... attention and take their time making sandwiches. I won't be back. Read more
I've ordered 3 days in a row because the sandwiches are so good... But the speed of their delivery is unreal. Literally 11.5... minutes for my food to be delivered. Insane! Thank you Jimmy johns, keep up the good work! Read more
They are good at making sure orders are complete and not missing items, and I appreciate the managers making sure I'm happy when... things go wrong, but the delivery drivers of this place are terrible. They take a long time and they often deliver my food andnever notify me, neither by call or text, so I've had several orders that were sitting by my front door for over 20 minutesbecause I was never contacted. if you order delivery from them make sure you check on your order yourself since the deliverydrivers don't bother contacting you. Read more