Reviews for Hoots at the Fields in Chicago, IL
Place is super nice and the fries are delicious! Most importantly, customer service is great when anahi was super helpful and... accommodating! Such a respectful young lady, thank you again?? Read more
Shayna was very helpful. She made me feel very welcome. I had a long day and her essence brightened my day. The food was super... delicious especially the loaded fries and the shrimp. I will definitely be back. You have a customer for life. The customerservice is A+ Read more
I went here to have lunch one last Saturday afternoon and the cashier was racist. She wouldn?t answer any of my questions and... then she told the black cashier you need to ?handle her?. The black cashier was very helpful and she made sure my order wascorrect! I will not be going back there to be treated like trash by the non black employees. ???? Read more
It?s bussin, food is great. Not gonna lie I forgot to take a picture before eating but it?s really good :)
Waiting 35 mins for our food. Its fast food so I don't even care about taste at this point. It wasn't crowded or busy. And... apparently they can't give refunds, only credits. Its only $15 but its the principal. Guess we'll call it a donation ???? Read more
My first time here and I absolutely loved it. Wings where wonderful as well as costumer service, Jordan took my order & still... went to proceed to make my food, such a great young man! Props to to him. Definitely needs a raise as well as the other 2 staffmembers that were there. Will be back soon:) Read more
Good wings at a decent price. Also found out they have lunch specials, will be back to try them. I like the fact that I don't... have to drive downtown or by Cumberland for Hooters style wings. Read more
Unfortunately didn?t even get to order. Called in to ask question first before I place order online and kept being placed on... hold for ten minutes without bothering to ask me if I mind holding. Then finally he answers and tells me there?s a huge order of300 wings that?ll take a long time so they?re not taking live orders AND HANGS UP BEFORE I CAN ASK HIM MY QUESTION. So I have tocall back and yell IM JUST TRYNA ASK A QUESTION before he puts me on hold again. Then he finally answers me. But what if I don?tmind waiting for my order as well!! How do you just dismiss my order without asking if I mind waiting or if I can place order ata later time? Screw that. Fix your customer service. That was so bogus. Read more