Reviews for Giordano's Pizza in Chicago, IL
So I went back that evening and was given a refund for the pizza that had mushrooms & paper in it and a apology. I'm just... convinced good customers has been lost when places like this expand. But it was enough to increase my 1 to a 2 star. -----Original Review---- Being World Famous don't exempt an establishment from practicing good customer service or proper foodhandling! We were looking forward to our trip to Chicago to enjoy of course the pizza but not only was the pizza not correctbut when brought to the waitress attention I was told its not that bad but you're pizza will be on us... first lie! I orderedno mushrooms...it had mushrooms! Since in her opinion it wasn't a lot I was given a 20% discount for them making an error andnot correcting the problem. My pizza was served lukewarm...I didn't come 3k miles to wait 30mins for lukewarm food. Thewaitress was not attentive...we ran out of our beverage and it was not refilled. We had to all twice (like she forgot) for arefill. When she finally remembered we had already paid? and pizza was boxed so she asked if we wanted in a Togo cup. Ireheated my pizza when I got to the hotel only to take one bite and find PAPER in the PIZZA!!! I thought this is by far morethen I can handle so I called to speak to a manager... only to be interested by a Lea as to why I'm calling. She then say bothmanagers are busy she'll take my name/ number to call me back! DON'T GO TO THIS ONE THE WORST CUSTOMER SERVICE WE'VE EXPERIENCESINCE BEING IN CHICAGO. Read more
Stopped here for lunch on a Saturday. Takes 45 min for a pizza so don't wait until you're starving to get here (it takes time to... cook those deep dish pizzas!). Had a small deep dish pizza with meatballs. Arrived hot and fresh. Very good! Plenty for twopeople with some to take home. Read more
Wish their service was better. Our server didn't refill our drinks for the whole time we were there. At least the guy serving... water was more helpful. The calamari was not seasoned well. The only good thing about the platter was the garlic bread. Deepdish is definitely not for everyone. We didn't like how the pizza tasted. It was definitely not worth waiting for over an hour.We probably only ate a quarter of it and took the rest as leftovers. No one else has eaten the leftovers. Read more
I came to Chicago open minded and wanting to try their famous deep dish pizza. I first tried Giordano's. Well... For a... surprise, it is a surprise. I now understand why some place in the USA they call their pizza, "pizza pies", because that's whatit is: a pie, literally. I will never get why Chicagoans use pie dough instead of real pizza dough. They use it for deep dishpizza, stuffed pizza, and even thin crust pizza. Real disappointment. Also, expensive for what you get. You still have to tryit, it's just not for me. Read more
Busy place during lunch time. Had to wait for the Chicago style pizza around 40min, but than again it was clear that they made... it properly and that it is not an easy process. We were with 2 and hungry, managed to eat only half of medium sized. Yes thispizza deserves to exist, thou it was too much mozzarella for my taste. Definitely an interesting experience. Is it the bestplace to get this type of pizza I do not know but I got what I wanted and happy with the result, pleasant waitress, a bit loudinside. Read more
I’d arrived in Chicago as a brief one night stop over for a connecting flight and decided to make the most of my time... there. Instantly falling in love with this city and exploring on foot is the way to go. So much to see and experience as youwander around. And of course it is Chicago so naturally it’s good to find original pizza pie and get the real taste of thecity. Google Maps helpfully took me to Giordano’s and promised original Chicago style pizza and hospitality. It did notdisappoint. Ethan who looked after me in the restaurant was great. A local guy who knows Chicago well and is great with hisrecommendations on what to eat from the menus. He suggested the classic which looked as good as it tasted. I’ve noticed theyeven sell pizzas you can take home and cook which is great if you are local or travelling elsewhere and want to share with yourfamily and friends (if you just wanted for it all to yourself I don’t think anyone would blame you either). For a greatatmosphere, excellent pizza and really nice people, do try Giordano’s while you are in Chicago. Read more
Visiting from NYC and had to try the deep dish pizza after many recommendations we decided on Giordano’s. It definitely lived... up to expectations! The personal size was perfect for a quick bite. Service was attentive although we received many wrong ordersthroughout our time there. Pizzas also take about 45 minutes to make so take that into account. Read more
Great pizza! We were told this was one of the best places to try deep dish and it did not disappoint. Staff was super friendly... as well! Deep dish Pizza takes ~40 minutes to properly make, but that was made clear to us at time of order. So if you areexpecting a quick deep dish lunch, don’t. This thing has more cheese than you can ever imagine, a small deep dish is morethan enough for two people. I can see why people would want to order a larger one but trust me a small will do, or even apersonal pizza. We ate around 230pm for a late lunch and barely had room for breakfast the next day. Read more