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Reviews for Flat Top Grill in Chicago, IL

Jenn Strawn 1 year ago
5

Might just be my new favorite!! All the stars! The food is unbelievable and the new Poke tacos are to die for!! The people are... incredibly kind. We have been here for Happy Hour and never had a chance to eat. Made a special effort to be here first thingwhen they opened before leaving town to make sure finally ate food. Juan, the regional manager, is the absolute best!! Read more

s e s h a 1 year ago
3

We stopped in for dinner with a group of 5 people on a Friday evening. We asked if my two daughters could share one bowl and... were told that is not allowed. Then we said they will order one entree off the menu and split that and again we were toldthat’s not allowed. When we looked at the server like she was crazy, she said her manager doesn’t allow sharing food. Thatis the first time we have ever experienced not being able to order one entree in a restaurant in Chicago and be able to split itbetween two people. We have never heard of such a ridiculous rule. My daughters do not eat large meals, they weigh less than100lbs and prefer to remain that way. In the end, all 5 of us ordered the Create your own bowl option and just like I said, mytwo daughters were not able to finish even half of their bowls so they had to take it home. The only silverware on the table wasa fork for each person, so when I asked for a knife, the answer I received was “I’ll check if I can get one”. What kindof answer is that? The restaurant doesn’t have knives? The server never brought a knife and didn’t mention anything about itagain. Also, they didn’t refill our water until we asked for more water. Keep in mind this Create your own bowl option doesnot allow you to add your own protein, you have to tell the server which two proteins to add to your bowl, for example, Chicken,Sliced Sausage, Pork, or Sirloin Steak. You can add Shrimp, Scallops, Salmon or Ribeye steak for an additional cost. With allof that said, the food was good but I won’t be taking my family to this restaurant again, nor will I meet any friends therefor lunch or dinner. Read more

Prince Lawson 1 year ago
4

The food was really good. We enjoyed the staff. We received our food and drinks really fast. The food could have been seasoned... more, and the drinks could have been stronger, but it wasn't that big of a deal. I would still recommend this place foreveryone. Read more

Zainab Mairaj 2 years ago
3

We went for a late lunch around 3:30. Store was pretty slow, but the people there seemed to be enjoying the food. I was... impressed with the amount of options they had for the make your own bowl. I got the hellfire shrimp. It said it’d be spicy onthe menu, but it was not. It was good but nothing special. Bamboo shoots in my food were very grainy which made them difficultto chew. I don’t think they’re supposed to be that hard to chew but it’s been a while since I had them last. My throat hasbeen extremely dry since I ate my leftovers last night and it was dry after I ate at the restaurant. I think it’s because ofhow salty the sauce was. It didn’t taste too salty when I ate it though. Food came out very hot so it had been freshlycooked. I felt the signage was confusing for the poke tacos. I asked for “a combo” because I thought it meant I’d get ataco with tuna and crab (based on the way it was written on the sign). My server came back with three tacos which contained ataco with just tuna, one with just crab, and one with both crab and tuna. It was good but for a college student who’s tryingto stay on a budget it was a bit annoying. Our server was friendly. When I asked about portion sizes and if it was big enoughto share, I was told it’s enough for one person. While this is technically true, the bowls are pretty huge so I was only ableto eat 1/3 of my food (I normally finish my food at restaurants). I felt like I was misled just to make the restaurant moremoney (my friend ordered a second bowl). Bowl could have easily been shared in my opinion. My friend’s food barely had anysauce so it was pretty dry. She had gotten one of the chicken bowls off of the menu. Overall the food was fine but nothingspecial. Same with service. I’d recommend going somewhere else. Read more

Swapnil Vaidya 2 years ago
4

A lovely new experience where we could customize our own bowl and they would grill the meat and add cheese to the bowl! The... sauce selection is important as it is the key to the taste. They have enough sauces for you to try everytime you visit. Overallan interesting place and it got pretty busy after we got there. Very accessible by foot as well. Read more

Carlton Wyatt 2 years ago
4

Interesting concept. Food was fresh and tasty. While my noodles were very hot, temperature wise, the bowl of ramen was merely... lukewarm. Still, it was ok. Service was good, quick. Good choices available on the menu. Read more

T. H 2 years ago
4

I took myself on a date today (Saturday)the food was just OK it taste like the Chef was rushing to cook our food because it was... so busy. I was there around 5:30pm -7:10pm I ordered a Mojito which was horrible sent it back for a Heineken. Did not care forthe bartender( not good with customer service) One of the managers African-American female was very helpful. Probably will notreturn prices are very high. Read more

Amalia 2 years ago
5

Great atmosphere and customer service! Love the fact that you are able to create your own stir fry style meal. From many fresh... ingredients to choose from and sauces. Their mango ice tea is very refreshing. Have been coming to this location for many years.You are able to go for seconds for a fair price. They have a fair selection of beers and cocktails. Read more