Reviews for Dunkin' in Chicago, IL
Quick line, good customer service, a good variety of in-stock donuts, seating was limited. It met my expectations of a Dunkin?... in downtown Chicago. Read more
While my daughter was inside ordering I look through the window to see one of the workers picking her nose and wiping it on her... apron. I went inside to ask if she could wash her hands and the mngr said I GOT YOU but she never washed her hands and stoodthere rubbing her eye as she continued to make food orders. DISGUSTING!!! No hair net and long red hair everywhere! Not good Read more
Good coffee and donuts. Service was excellent and quick. It was right next to Willis Tower, so we went there quick to grab a... coffee before we did the skydeck. Read more
I ordered a medium caramel macchiato for $7.45. After I made it to the car the foam had settled I had less than a half of a... medium cup..Unexceptional and crazy $7. Dunkin will never see me again.. Read more
I asked for a bacon egg and cheese croissant and they gave me a sausage egg and cheese croissant. Also I ordered hash browns and... they were so cold. Didn?t have time to go back since I had limited time for my lunch break. But I am very disappointed. Read more
I ordered a GREEN TEA. Cashier did a wonderful job. Now your baristas .... can?t say the same . I?m not sure why they THOUGHT... replacing my ICED GREEN TEA with a ICED BLACK TEA. Would be okay. Well, maybe had they told me they didn?t have green tea .NOPE. Took it upon herself to just pass ICED BLACK TEA . Maybe she thought I didn?t know my colors ???? Maybe she thought Iwouldn?t know the difference ???? I don?t know. But I do know she wasted my time... you just can?t give customers anything as areplacement. Maybe I?m wrong . But one thing I do know... that wasn?t green tea. Again. Great job to the cashier. Read more
My wife and I are visiting this great City of Chicago. Part of our visit is the Willis Bldg. We got to the location early and... decided to stop by the Dunkin Donuts for breakfast. Once we were inside and after a very short wait we encountered a young ladynamed Lele. She was working very hard and efficiently by herself taking and fulfilling customer orders systematically so that noone has time to complain that she was working the by herself. When she had a moment she told us that the person who was supposedto be there with her was unfortunately involved in an accident earlier and was unable to make it to work. Nonetheless, Leleworked quickly and with a great personality/ attitude to satisfy each and every customer. She's a great asset to the company andI hope her hard work and dedication is recognized and pays off for her. Read more
The absolute worst experience. I will NEVER come back.