Reviews for Dunkin' in Chicago, IL
Most horrible Dunkin Donuts especially in the early morning. The three people working there 2 older women and 1 older man. ... Every single time you ask them something or order something they always look at you and then they look at each other and thenthey speak Hindi or Gujarati. The older guy brought my food and then burp loudly right in front of it. Yet you see all thesereviews about so many people having similar experiences and nothing is done. The renovations yeah they're nice but withoutproper people working behind the register and providing customer care and service as it should this place will forever be one ofthe worst Dunkin' Donuts. Read more
The girls from here are rude for no reason. 07.22.2022 @ 06:05 pm exactly who ever was in the drive through. The attitude is... extra, and I am sure they DO get pay to be polite and nice. Maybe extra training is needed. Thank you. She was so rude I didn'twant anything from there any more and just left. Read more
This is my second time coming to this location. I ordered a frozen cappuccino blast & it was not blended with ice, I had to add... my own ice, the drink was hot! The service is terrible & the older lady had yuck attitude! Read more
Customer service is horrible especially Drive thru, they make your orders wrong, always have an attuide I come there almost... every week only because it's the closest one to me. If you have more time go to the brickyard dunkin. They are more nicer but nodrive thru Read more
Customer service is horrible at the window in the drive thru. The Indian lady is always so rude and hands you the stuff you... ordered with and attitude or dirty look. I only come here for convenience and if I?m running late otherwise I rather gosomewhere else!! Read more
Customer service is really bad I went to order 2 ice coffees the girl with the piercing in her nose is really unprofessional... she had made my drinks and just left them behind the counter while I'm waiting for them for 10 minutes she just let them sitthere doesn't even say your drinks are ready what am I supposed to go behind the counter and get them myself. They really needto hire better people Read more
I bought a drink on a Wednesday, there was a huge sign in the restaurant right by the register that read free donut Wednesday... with the purchase of any drink. I still had to pay for the donut even though I pointed out the obvious sign. I have the app too.I asked for a manager and the guy said he was the only one there but he wasn't there alone. Terrible. Read more
I live in the area of this Dunkin and have been going to this location mostly jus because of that. 99 percent of the time they... always give you the wrong order and sometimes it?s not even close. I swear I?m just waiting for the day I order a coffee and geta bagel instead Read more